Reviews (1,065)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

MyDesigner Store
Saudi Arabia
Almost 2 years using the app
June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

RevX Wellness
United States
23 days using the app
Edited June 27, 2024

No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.

ARABELART
Hong Kong SAR
23 days using the app
June 2, 2024

Great app and customer support for product personalizations. It functions very well and has adaptable functionality.

Mark Monkey
South Africa
4 months using the app
October 2, 2024

easy to use

Dyushop.store
Australia
About 23 hours using the app
September 26, 2024

TRES BON SUPPORT CLIENT

iSeelk
France
8 days using the app
October 18, 2024

excellent

Angers SCO
France
About 14 hours using the app
August 3, 2024

Brilliant App

EMEKS
United Kingdom
8 months using the app
March 22, 2024

I have a store with over 1000 products and found Zepto through a product demonstration on YouTube. My focus in 2024 is to do more personalizations on my store but my challenge has been finding a Shopify App that can do this easily. The app is by far the easiest to use I've come across and has options that make your work efficiently like creating image or color libraries that you can re-use, and multiple image swatches, upload buttons for users, pop-up or live preview. The only thing this product needs to be the very best is to have the base product image included in the cart preview. Currently only the "print file" that goes to production is previewable in the cart. Finally, customer service is very responsive and willing to visit my product page to review my request and even offered to connect to my store with admin rights to deep dive some of my request.

RVRNT
United States
5 months using the app
May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

VMG Cases
Mexico
About 3 years using the app