Reviews (1,148)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

August 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Matsch mit Sahne
Germany
9 days using the app
June 4, 2022

Great app! Helped me add personalisation onto the website for customers to choose and create their own personalised products. Live chat also was a great when getting stuck!

kromekeycaps
United Kingdom
About 6 hours using the app
February 13, 2022

This particular product personalizer app is a fantastic option for my custom font preview option in my Shopify store. Very user-friendly app and has quick customer support. Will definitely recommend to anyone who is looking to add personalization for their store.

Purely Paper Flowers
Australia
About 6 hours using the app
May 30, 2021

I'm not satisfied with this app. I had too many unsolved problems and had to stop all my sales. i wont recommend this app; it takes too long to get a response that leads to a solution.

Mimisgiftbox.nl
Netherlands
7 days using the app
June 29, 2022

Super App, schnelle und freundliche Hilfe via Chat, jetzt funktioniert Gott sei Dank alles..........

Zeachild
Austria
About 5 hours using the app
October 1, 2021

This app does not work with Shopify 2.0. Unless you know in depth coding, I would avoid this app. I experienced slow communication with their service representatives and the "dev team" messed up the coding in our entire site and we were unable to sell our products for 2 days. We were able to restore to a previous date, but this was a terrible experience for us. Would not recommend to anyone.

Blackthorn Dragons
United States
5 days using the app
July 27, 2021

I would love a little more flexibility on the personalizations, maybe manually placing the image within a delimited surface would come in very handy. The customer service was great, thanks for that.

taller40
Mexico
4 days using the app
January 24, 2023

Great app which offers everything that we need to customize our products. The customer service is super quick, effective and friendly. I can only recommend working with Zepto.

MeinMonogramm
Germany
About 3 hours using the app
November 9, 2022

Great app with multiple options for customization of products and a very fast support that responses in hours.

PACO Deutschland e.K.
Germany
About 3 hours using the app
November 8, 2018

I had problems with the cart. The cost for custimization was wrong. The support was not a good help. Didnt answer to my second mail.

Hopplashop.com
Germany
4 days using the app