Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

Edited June 5, 2019

The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed.

I still believe the app can be improved in UX. But it is still a great for what it is.

OfficeMark
Canada
About 2 months using the app
Zepto Apps replied May 1, 2019

Thanks for taking time for review.
- This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered
- The UI has been improved and field title is replaced by label
- The UI has been improved
- Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/
You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/
- This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/
- The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/

We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.

September 9, 2020

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

nutcaseshop
India
2 days using the app
February 23, 2022

Brilliant app and the service is exceptional. It is very flexible and just works with a few minor changes. Highly recommended.

North East Trophies
United Kingdom
2 days using the app
December 19, 2020

It is very unfortunate that vector graphics (svg) are not supported for image swatch fields. As a result, we have to edit each order in illustrator before it can be printed. Furthermore, the app is quite slow. Apart from this, the app works quite ok.

datisleuk
Netherlands
About 2 months using the app
August 28, 2024

Sehr Schneller und Netter Support , viele Funktionen und Anwendungen für kleines Geld TOP!

Dynect
Germany
Edited September 6, 2020

The app has some great features. You can place layers on the background very accurately, styles are easy to customize and the print file feature works extremely well. The only downside was some bugs that appeared, however the support helped me deal with those. Loading times for files seem to take very long, even though the file sizes are small (~100kb).

Best Friend Poster
United Kingdom
About 1 month using the app
Zepto Apps replied August 8, 2020

Thanks for taking the time to review. We have replied back to you. Please send a screen video on how this is happening as we see no issue from our end and no one reported that yet. Also please delete your browser cache if you upload same label image.

November 15, 2018

Un excellent module super-puissant !!
Permet de faire de la personnalisation et de l'aperçu en live sur les produits par rapport à ce que souhaite le client, avec une multitude d'options très utiles !
Exactement ce que je cherchait ! :-)

TeamCoques
France
1 day using the app
November 13, 2021

We can´t install the app. Please help, we would like to install it and use it for our custom products

LINDAS
Spain
About 1 month using the app
May 8, 2019

Personalised file that customer creates and is saved in the cart is not editable.
Only an encapsulated pdf or png is available.

Personalised Plate Frames
Australia
About 1 month using the app
Zepto Apps replied May 9, 2019

Update: We have introduced vector PDF (editable) and SVG . You may consider to come back with us

Thanks for taking time for preview. Sorry these features were never part of the app and not featured in the app description.

August 18, 2020

I wait one week Response!I have a problem with the application.And I wrote to them 3 times.Unfortunately no answer for a week

infinitybabylove
Austria
About 1 month using the app