Reviews (1,148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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does not bring enough support. Quite horrible for image upload option. The video does not have voice, lacks information....horrible experience
Thank you for your review. Sorry if our video lacks information. We are happy to guide you through our five-star support team. Don't hesitate to get in touch with us at support@productpersonalizer.com. We also have live chat support through the admin dashboard.
Love the app, clean, easy to install.
great app and customer support
Sorry For Inconvenience. Due to Google chrome change this function was not working properly. We have pushed a fix and the stroke is working as expected.
Great App only thing it is missing is an addition to price for different customization options.
I don't know what it is about this app, but NOTHING works for me. The background images I upload won't stay, they revert to the original product image. My placeholder images don't stay in place, don't stay greyscaled, and don't allow me at times to move the ones that are selected.
The worst part is it doesn't even allow me to do what I wanted. We make a product in 3 different stains. We currently have the option to choose 1 of 3 VARIANTS set up, i.e. 3 different stains. I wanted the option for a customer to have a stain selected and be able to customize whichever one they have selected. But there's no where to use 3 separate images for customization, it only allows for one.
Terribly exhausting and frustrating experience. Will be looking for something else.
Thanks for your Review. You can set different background image for different personalization if you uncheck all variant image as it only allows the variant images. By conditional logic section you will be able to use as many customization image as you can and link with variant. There are tutorials how to use the app and How to utilize different features available.
This app is quite tedious to use, and also messes up with code so bad. It messed up with our product types, facebook pixel etc etc. After the review the developers team contacted us and helped us to resolve the code which was everywhere on our store. 1 star for ease of use and 4 points for support after the review. Regards, Naukhez
Great app! Work well, not expensive and very great support!
I installed Starter plan, then I uninstalled it to version up to Stater Plus plan. When I re-installed, I always got the error message "500 - Internal Server Error
Please refresh this page or try again later."
The app is having big issue. Let fix it.
Thanks for letting us know. We have sent access request. Please contact support@productpersonalizer.com and give access so that we can check the issue.
Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.
Very happy with this app and their customer service.