Reviews (1,190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.
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Great App only thing it is missing is an addition to price for different customization options.
I don't know what it is about this app, but NOTHING works for me. The background images I upload won't stay, they revert to the original product image. My placeholder images don't stay in place, don't stay greyscaled, and don't allow me at times to move the ones that are selected.
The worst part is it doesn't even allow me to do what I wanted. We make a product in 3 different stains. We currently have the option to choose 1 of 3 VARIANTS set up, i.e. 3 different stains. I wanted the option for a customer to have a stain selected and be able to customize whichever one they have selected. But there's no where to use 3 separate images for customization, it only allows for one.
Terribly exhausting and frustrating experience. Will be looking for something else.
Thanks for your Review. You can set different background image for different personalization if you uncheck all variant image as it only allows the variant images. By conditional logic section you will be able to use as many customization image as you can and link with variant. There are tutorials how to use the app and How to utilize different features available.
Rather hit & miss, causes website to crash totally when item is added to basket, the additional fee on the item is not added either, support is a bit slow on replying. The concept is good, however the execution is not the best. Will to reinstall if they can resolve the issues. For now I will uninstall
This app is quite tedious to use, and also messes up with code so bad. It messed up with our product types, facebook pixel etc etc. After the review the developers team contacted us and helped us to resolve the code which was everywhere on our store. 1 star for ease of use and 4 points for support after the review. Regards, Naukhez
Great app! Work well, not expensive and very great support!
I installed Starter plan, then I uninstalled it to version up to Stater Plus plan. When I re-installed, I always got the error message "500 - Internal Server Error
Please refresh this page or try again later."
The app is having big issue. Let fix it.
Thanks for letting us know. We have sent access request. Please contact support@productpersonalizer.com and give access so that we can check the issue.
Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.
Very happy with this app and their customer service.
Great product and easy to install and setup. Exactly what I was looking for to add customization to my products.
I installed this app using the free trial, mainly because I am looking for an app for the conditional logic. To use conditional logic I needed to upgrade my plan to the second tier. I uninstalled the app within 10 minutes of installing it because I could tell it wasn't going to be what I needed, however I feel like potential customers need to know that if you upgrade your plan you will be charged right then for the full cost of the upgrade, even if you're in your free trial period. So basically I paid $15 to use an app for 10 minutes that didn't meet my needs.
Thanks for your review. We have a refund policy . You will get your money back once we receive that. Also, we will update our system ASAP. Have a nice day