Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

June 2, 2024

Great app and customer support for product personalizations. It functions very well and has adaptable functionality.

Mark Monkey
South Africa
4 months using the app
September 1, 2024

O suporte tem sido maravilhoso desde o começo. A equipe está 100% disposta a resolver qualquer problema.
Eu estou adorando a experiência!

MEDSTILLO
Brazil
2 months using the app
August 27, 2024

Quick Support and LIVE Chat with easy resolution

Layer Craft
India
32 minutes using the app
January 16, 2024

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

CYKL.STORE
France
About 1 year using the app
May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

VMG Cases
Mexico
About 3 years using the app
January 19, 2024

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Dogs Are Life
Australia
2 months using the app
March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Nordic Scrubs
Sweden
24 days using the app
March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

That’s Ducked Up
United States
8 months using the app
June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

tisgstore
Singapore
3 days using the app
April 8, 2024

great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.

GT Chrono
Germany
7 months using the app