Reviews (1,210)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including personalization of fonts, colors, and emojis. They appreciate its user-friendly interface, seamless Shopify integration, and features like preview options and template saving. The support team is noted for their quick and effective assistance, enhancing the app's reliability and ease of use in daily operations.

December 7, 2024

I love this app!!! If you have a question, you will receive an immediate response.

Kadoots
Belgium
9 days using the app
October 8, 2024

Great Support when having an issue with the product generating previews for customers. Would Recommend!

FoldFrame
United Kingdom
Over 1 year using the app
September 23, 2024

Came with a difficult task, but this support team can fix anything. So happy with this app.

The Jeweller Plug
Belgium
About 4 years using the app
November 6, 2024

(We have tested the app on our Dev store, so it will not show any usage time) I have explored and tested more than 10 personalizers including customily, teeinblue, and etc, and his app is the one! It is the only service that has provided the necessary functions and services with a superb customer service. You can get output file in various formats such as svg or pdf vector. And the setup for the customization itself is very intuitive and easy. You just need to link the preexisting product and put extra customization options to it.
Lastly you dont need to activate the editor for the customization itself too like what other services usually do (with some ugly UIs and limited options...). Thank you Zepto for making a great service.

Legato Golf
United States
About 6 hours using the app
September 24, 2024

Perfect App. Perfect customer service! If we want to do some changes regarding styling and designing they are very helpful!

Great company and people to work with!

Eigen Fifa Kaart
Netherlands
Over 3 years using the app
October 6, 2024

I had a fantastic experience with the support team, especially with Rakib! They were prompt, knowledgeable, and incredibly helpful in resolving my issue. Their professionalism and dedication truly stand out. I appreciate the time they took to ensure I was satisfied with the solution. I highly recommend their service!

White Coat
Philippines
5 months using the app
October 3, 2024

Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!

Snakehive UK
United Kingdom
Over 6 years using the app
October 7, 2024

Great app, fantastic customer service. Always have the answer any questions I have! Would highly recommend.

You Name It
United Kingdom
Over 1 year using the app
October 8, 2024

“I can’t say enough about Rakib from Zepto Product Personalizer. He went above and beyond, spending hours with me to resolve my issues and patiently walking me through every step of the process. His dedication to making sure everything was working perfectly was truly impressive. This level of customer service is rare these days, and Rakib and the team at Zepto have consistently provided top-notch support on numerous occasions. If you’re looking for a company that genuinely cares about its customers, look no further. Thanks, Rakib and the Zepto team, for your outstanding help!”

The Tac Patch
United States
26 days using the app
September 26, 2024

I just wanted to take a moment to express my heartfelt appreciation for muhtasin mahir. Your unwavering dedication and exceptional support make a significant difference in our success.

Whether it’s troubleshooting issues, answering queries, or going the extra mile for our clients

Crazy Neon
United States
About 3 years using the app