Reviews (885)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, particularly for customizable products like jewelry and apparel. It supports live previews, enhancing customer purchase confidence, and offers a variety of customization options such as fonts and colors. The app is easy to install and integrates seamlessly with Shopify, boasting a reliable and user-friendly interface. Exceptional customer support is frequently highlighted, with the team providing responsive and personalized assistance.

June 2, 2025

Buena experiencia excelente atención al cliente

TQ Furniture Soft Play
United States
12 days using the app
February 18, 2025

Customer service is prompt, polite, patient and informative. Issue was resolved.

The Bed Studio
United States
4 months using the app
Edited August 13, 2024

This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)

Belvivere
Netherlands
29 days using the app
February 17, 2025

I have used this app in a number of stores for personalised products. The apps functionality is extensive, but the support when rarely needed has been amazing! :)

Gorilla Lab | Shopify Experts
Australia
6 minutes using the app
March 26, 2025

Amazing Customer Experience!

Nel Mondo Di Alice
Italy
2 months using the app
February 6, 2025

Great app and great customer support. You need some time to understand the app, but it's worth it.

SLIMJACK
Germany
13 days using the app
September 23, 2024

Came with a difficult task, but this support team can fix anything. So happy with this app.

The Jeweller Plug
Belgium
Almost 4 years using the app
April 1, 2025

Easy to use

Inlet Fab
United States
11 months using the app
September 24, 2024

Perfect App. Perfect customer service! If we want to do some changes regarding styling and designing they are very helpful!

Great company and people to work with!

Eigen Fifa Kaart
Netherlands
Over 3 years using the app
October 26, 2024

Zepto app is soo powerful due to its complex features and automatizations, compared to similar apps. And the customer service is very prompt, they ve fixed an issue in the same day.

specchiasol.ro
Romania
9 days using the app