Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

Edited March 1, 2022

The developers were really helpful in helping me set up different customisations for variants of the same product and also personalising the "Personalise It" button to match the store's look. I'm very grateful for their assistance! The app works really well too. Thank you :)

Daily Orders
Australia
Over 2 years using the app
September 11, 2021

Customer service is great. Went to chat thinking I was going to send an email and low and behold there was a person on the other end. Helped me with my issue quickly. Thank you.

That's My Athlete
United States
Over 2 years using the app
February 2, 2023

While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.

GrooveThis Woodshop
United States
Over 2 years using the app
May 2, 2020

I am having a great experience with this app. The features look great and is easily customizable. And the development/customer support team has been great as well -- so even if you don't have everything right out of the box, the support can help you get the right features you're looking for

RAMSIGN.SE
Gibraltar
Over 2 years using the app
January 2, 2023

We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.

Eternity
United States
Over 2 years using the app
August 5, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service.

Sparkling Earth Headwear & Accessories
United States
Over 2 years using the app
November 29, 2020

I install this perosnalizer app to help me sell personalized products online. It works great! Amazing fast and perfect customer service. Highly recommended!

Custofun
China
Over 2 years using the app
July 24, 2021

Es un excelente servicio y una muy buena aplicación, me ayudo mucho para mi emprendimiento de ventas de productos personalizados

Lito Express
Guatemala
Over 2 years using the app
September 2, 2020

This app is amazing!!! And the live customer support is so quick and very helpful. Everything I needed they took care of!!! Highly recommend!

Engravory
United States
Over 2 years using the app
September 25, 2021

The app was easy to use, with lots of possibilities, affordable, support team was very helpful too.

Cafuné
Hong Kong SAR
Over 2 years using the app