Reviews (1,148)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

August 3, 2024

Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!

Savage Me
United States
14 days using the app
July 30, 2024

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Ms. Cole official
United States
12 months using the app
Zepto Apps replied July 31, 2024

Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.

October 18, 2024

excellent

Angers SCO
France
About 14 hours using the app
November 28, 2024

我是中国人,我真的很喜欢这个软件,他给我了很大的帮助,极力推荐

bestfamilyco
China
16 days using the app
September 11, 2024

Sehr gute App und auch sehr sehr guter Kundenservice.

HOLZZEUG
Germany
About 2 years using the app
October 2, 2024

easy to use

Dyushop.store
Australia
About 23 hours using the app
April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

MyDesigner Store
Saudi Arabia
Almost 2 years using the app
March 22, 2024

I have a store with over 1000 products and found Zepto through a product demonstration on YouTube. My focus in 2024 is to do more personalizations on my store but my challenge has been finding a Shopify App that can do this easily. The app is by far the easiest to use I've come across and has options that make your work efficiently like creating image or color libraries that you can re-use, and multiple image swatches, upload buttons for users, pop-up or live preview. The only thing this product needs to be the very best is to have the base product image included in the cart preview. Currently only the "print file" that goes to production is previewable in the cart. Finally, customer service is very responsive and willing to visit my product page to review my request and even offered to connect to my store with admin rights to deep dive some of my request.

RVRNT
United States
5 months using the app
September 19, 2024

good app but have to study

My Store
United States
About 10 hours using the app
June 8, 2024

Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.

Scamper & Bark
United Kingdom
7 months using the app