Reviews (1,065)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

January 24, 2024

We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.

The Roman Catholic Store
United States
6 days using the app
Zepto Apps replied February 1, 2024

Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.

If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.

November 10, 2023

this is good

The Lahja
India
5 months using the app
Edited August 21, 2024

Un grand merci à l'équipe technique qui a su m'apporter les éléments de réponse dont j'avais besoin pour créer des propositions de gravure sous différents aspects.
Ils sont très réactifs et très professionnels.
J'apprécie énormément et je recommande vivement zepto pour module de gravure sur shopify.

BIJOUX ARGENT FRANCE
France
Over 1 year using the app
August 28, 2024

Sehr Schneller und Netter Support , viele Funktionen und Anwendungen für kleines Geld TOP!

Dynect
Germany
March 3, 2024

GREAT

Protect Next
India
3 months using the app
November 29, 2023

Great customer service

astra astrid
United Kingdom
4 days using the app
December 1, 2023

Super App

kettenpost
Germany
3 days using the app
March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

CLEMENT DESIGN JAPAN
Japan
8 months using the app
Edited May 5, 2018

I absolutely love this app! I have tried just about all of the custom preview apps that are available on shopify right now. I have a custom embroidery and personalization website so all of my products have some kind of personalization on them. Most of the apps that I tried before this one were both extremely complicated and had very poor support to back them up. I was really about to give up on the whole thing. But I decided to give it one last try with this app. Honestly my expectations were not high. But I am so impressed. I had some issues that I had to work out and the support team got back to me right away with solutions for just about everything. They were quick in their responses and gave me workable solutions. I would absolutely recommend this app to anyone who wants custom previews on their site!

C Claire Embroidery
United States
Over 7 years using the app
January 20, 2017

I have been developing my site using Product Personalizer for the past 3 weeks. I had reviewed and compared many tools. I was looking for the ability to provide my clients with a real time proof and a simply straightforward interface. I ran into a few issues here and there and the developer was prompt to reply. I recommended some functionality changes both on the back end and the front end. To my astonishment, in a day or two all of my suggestions were implemented. I am very impressed with the developers openness to change and timely responses. Well worth the price paid.

Ellabraun
United States
Over 7 years using the app