Reviews (897)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, such as fonts, colors, and emojis, which enhance customer satisfaction and may increase conversions. It offers an intuitive interface suitable for all tech levels and live previews of product customizations. The customer service team is praised for their responsiveness and effectiveness in providing personalized support and instructional videos, making it a popular choice for Shopify merchants offering personalized ...

November 8, 2024

Wonderful support, first class response and genuinely helpful guiding to fix issues big and small

Alcoholder
Australia
Almost 2 years using the app
October 23, 2024

The Zepto support team was very helpful and was able to resolve our issue quickly!

The Urban + The Mystic
United States
Over 5 years using the app
November 20, 2024

Rakib at support is great! He answered all of my questions, some of which were very technical, and in general was a great sport.

The app has great functionality and we're excited to start selling through it soon.

Stimara
United States
About 1 month using the app
October 18, 2024

Nazirul Islam provided exceptional support—fast, efficient, and incredibly helpful! He answered every question thoroughly and went above and beyond to ensure everything was flawless. I highly recommend his service to anyone looking for top-notch support!

Rayvolt Bike
United States
Over 1 year using the app
October 28, 2024

Customer support was very responsive through the live chat and helped me work out a frustrating font uploading issue. These guys are great - thank you Rakib!!!

Gifts Gifts 4U
United States
About 1 month using the app
February 10, 2025

amazing app and very easy to use

KB Stores
Dominican Republic
17 days using the app
November 22, 2024

Have been using this app for a while. It's fantastic for us and the support is top notch. highly recommend and customers agree!

MyOrnament.com
United States
6 months using the app
October 3, 2024

Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!

Snakehive UK
United Kingdom
Over 6 years using the app
February 11, 2025

Very good app! Great support!

Kumpani
Germany
21 days using the app
September 12, 2024

Zepto is indeed the best customization app I have worked with on Shopify. It offers several different options, providing a pleasant and easy-to-navigate layout for customers. The support is great as well, highly recommend it! 10/10!

Old Siller
Brazil
3 months using the app