Reviews (1,065)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

January 19, 2018

This App is a bit finicky to install but the developer offers fast and great help in getting it configured the way we wanted. Once that is done, it works perfectly. Highly recommended for offering personalization options!

Vingarde Valise
United States
Almost 7 years using the app
January 20, 2020

This app is great and the support team is incredible. Easy to use and intuitive interface. I highly recommend Product Personalizer to any shopify merchant looking to add personalization to their products.

Brite Lite Tribe
United States
Over 6 years using the app
April 1, 2022

Their support is amazing. I needed help with something, and they reached out to me so quickly. The app is also very easy to use (once you get used to it).

Ratchet Decals
United States
Almost 6 years using the app
April 27, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup....

Teddy the Dog
United States
Over 5 years using the app
September 12, 2018

A great product for customization options. The Live Preview function is a cut above the rest and set up is effortless. Definitely recommended! Customer support is fast and very effective! Thank you guys for the great work!

The Awesome Company
United States
Over 5 years using the app
July 8, 2020

We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries.

It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.

Vedic Spoons
India
Over 5 years using the app
Edited May 22, 2023

Love this app! Every time I need support they help! Kind, fast responses. I have been looking for an app like this since we started and so happy to have found this! All positive. Easy to use, but best of all the support is awesome! Product is great, easy and fun for customers to use. Helps them buy with confidence. A must get!

Favors Today
United States
Over 5 years using the app
December 21, 2021

Excellent customer service. It was quick and accurate, the person that helped me through my issue was very smart and helped me to fix the issue pretty fast.

MAAD Collective
Mexico
Over 5 years using the app
December 13, 2023

Zeer behulpzaam en reageren heel snel!

Drukdeal
Netherlands
3 months using the app
October 17, 2022

I've used this app for several years, and the tech support is great! They always answer quickly and are very professional. I recommend this app to anyone that needs to add custom options.

Bucket Brigade USA
United States
Over 5 years using the app