Reviews (1,148)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

January 13, 2025

10/10 app and support, especially Nazirul is the perfect support for any case. Thanks again for the help. It was a smooth communication, replies within less than an hour. All in all perfect. Can highly recommend this app for personalization and custom solutions as well. 10/10 app and support, especially Nazirul is the perfect support for any case. Thanks again for the help. It was a smooth communication, replies within less than an hour. All in all perfect. Can highly recommend this app for personalization and custom solutions as well.

Essentialbag
Germany
Over 1 year using the app
March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

That’s Ducked Up
United States
8 months using the app
February 22, 2024

I have been using this app for 3 years now and I cannot be happier about it.

Medal Hangerz
Kuwait
Almost 5 years using the app
Edited September 28, 2024

Very happy with Product Personalizer. There is always a way to configure widget in a different way.

Jones Golf Bags
United States
Over 2 years using the app
July 25, 2024

How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?

Perity
Canada
10 days using the app
March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Nordic Scrubs
Sweden
24 days using the app
June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

G. McGee
United States
3 months using the app
January 13, 2025

The app is easy to understand and very useful. Support is great, very personalized and they are helping hand on hand with you until you have it configured as you like. Highly recommended!

milove.es
Spain
6 months using the app
Edited November 25, 2024

very good customer support and quick answer. App works as it should be!!

LYRICASE
Germany
Over 3 years using the app
July 18, 2024

Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.

For the Love of Elf
Australia
7 days using the app