Reviews (1,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
Refine
-
By rating
I used to try many personalization apps before. Now I have decided to use this app for my 4 stores and I love it. Your app is so easy to use, and your team supports me quickly and seems to solve all of my problems. Thank you. Recommendation app.
In general, the app preforms very well and we like the preview aspect on our product pages. Customer service has been fast and responsive to our needs. We had a small issue, and the team at Zepto was able to resolve it for us lightning-fast.
I have been using Zepto for years and highly recommend it
1) ease of implementation across many products as customization can be saved into templates that are then applied to other similar products
2) super flexible so just about anything can be customized
and
Excellent - responsive and over and beyond support team who has helped with actual solutions to any issues within hours.
I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.
helped a lot with different thing I was trying to create. and responded quickly. Very appreciative.
Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!
We have used Zepto Product Personalizer for many years. It has been a very good app with top notch support.
it was really great. the staff is really helpful. am really happy with the service..
I can't live without it.
It fixes a lot of issues that are missing from Shopify and makes selling furniture so much easier.
The product support is outstanding. Sakib resolved my issues quickly and was very professional. I highly recommend this Add-on for any Shopify store that needs to customize products.