Reviews (1,190)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

November 18, 2024

The Zepto Product Personalizer is an amazing tool that offers a high degree of flexibility. I'm able to quickly customize the product to my exact specifications. Their customer support team is exceptional. I've been able to reach them easily through chat and they've always been polite and helpful in resolving any issues I've encountered. Highly recommended!

MULTICUSTOMIZE
Hong Kong SAR
Over 1 year using the app
January 3, 2025

Had an issue and the team fixed in within 2 emails! awesome service!

Razor Edge Design
United States
Over 4 years using the app
November 18, 2024

The app is great
and specially I want to thank Rabik from the help center
who helped me alot! and made my experience in the app to be perfect!

Rabik helped me with many small changes and adjustments I needed in the app to make it match the look and feel of my website. He did this with great professionalism, was very patient and friendly, and helped me a lot. I was really impressed with the level of service, and thanks to him, I’m very satisfied with the app.
Thank you!

Lovie
Israel
Over 1 year using the app
December 31, 2024

Rakib, at Zepto Product Personalizer, helped us understand what some of the options were when setting up the templates for the Personalizer. We love the application and has our shop more functional and customer friendly on Customized Stuffed Animals I embroider, not POD products!

Thank you for your assistance!

JuJu, owner
it's sew juju, llc.

it's sew juju, llc.
United States
About 2 months using the app
January 2, 2025

Works as intended, and it's easy to use aswell. The support team answers within 1-2 minutes, and they always get our questions resolved. I highly recommend this app for anyone who is looking to offer product customization without breaking the bank.

HHoTface
Canada
About 2 months using the app
December 31, 2024

The product support is outstanding. Sakib resolved my issues quickly and was very professional. I highly recommend this Add-on for any Shopify store that needs to customize products.

Custom Crafting Alliance, LLC
United States
About 2 months using the app
February 10, 2025

It is very difficult to understand sometimes, and frequently has bugs like broken jpegs in the website.

But Rakib was brilliant tonight and helped me solve a problem that has been bugging me for quite some time. I appreciate the patience and walk though provided.

Browning Safes
United States
About 2 years using the app
January 13, 2025

The app is easy to understand and very useful. Support is great, very personalized and they are helping hand on hand with you until you have it configured as you like. Highly recommended!

milove.es
Spain
6 months using the app
February 1, 2025

Easy to use, flexible app with a lot of features. The conditional logic makes it good ux. The support service is great.

UNITED UNIFORMS GLOBAL
United States
6 months using the app
October 31, 2024

I am using this app over 3 years now and I love it! It's also easy to use if you're not tech type :) You can easily reach their customer support through the chat and they are very polite and help you with whatever problem you have. Highly recommend!

Rosie's Store
United States
Almost 4 years using the app