Reviews (1,148)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

VMG Cases
Mexico
About 3 years using the app
April 8, 2024

great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.

GT Chrono
Germany
7 months using the app
April 8, 2024

I recently had the pleasure of using this app, and I must say, I'm thoroughly impressed. The app's user-friendly interface makes designing custom products a breeze. I had a few questions about customization options, and their team was not only quick to respond but also went above and beyond to ensure I was satisfied. Their attention to detail and commitment to customer satisfaction are truly commendable.
Highly recommend for anyone looking to create personalized products.
Zepto has earned a loyal customer in me.

BookAura
Vietnam
18 days using the app
June 18, 2024

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Eberjey
United States
About 1 month using the app
May 3, 2024

Good potential, but I stopped my trial after encountering two issues:

It's not possible to modify the letter spacing.
The tools generate an image or a PDF. Once a product is added to the cart or an order is fulfilled, it's impossible to modify your configuration. This could lead to a high volume of after-sales requests

PopStamp
France
About 1 month using the app
February 5, 2024

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

Taiga Coolers
United States
4 months using the app
June 18, 2024

Great product & great service. Costumers love it too.

Edgy Pawfection
Germany
10 months using the app
February 12, 2024

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Sawdust Steve LLC
United States
2 months using the app
June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

RevX Wellness
United States
23 days using the app
February 26, 2024

Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers!

Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.

Sonique Saturday
United States
11 months using the app