Reviews (1,065)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

October 25, 2019

Really great app and top notch customer service. The app does exactly what I was looking for it to do. When I had trouble originally getting it set up on my store exactly how I wanted it I contacted the customer support team multiple times, and each time I received a response within 24 hours. At one point they even went into my store and were able to modify the code to set it up properly for me! 5 stars

Timelapse Co.
United States
Over 4 years using the app
December 6, 2021

Thanks to the support team for the commitment to help every time. Great and fast support, solves all problems.

Slick Case - Custom MacBook Case & iPhone Case
Hong Kong SAR
Over 4 years using the app
Edited June 24, 2024

This app is a great product personalizer app! I have had it for about 4 years now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

Cara Keepsakes
Canada
Over 4 years using the app
Edited January 13, 2024

This app was exactly what we were looking for. Installation was easy, documentation is very good and we were up and running in no time. The support team is very good as well. We had an issue (conflict) and they worked with us on a method to get it rectified without modification. Now that's service!

This is a very versatile app for personalization retailers and you simply cannot beat the price. Highly recommended!

~Axe Head Threads

Axe Head Threads
United States
Over 4 years using the app
February 4, 2019

Amazing app and great service. I added this app 4 days ago and it increased my AOV by 30% - sooo good and worth the money!

Draußgänger
Germany
About 4 years using the app
June 18, 2019

I've been using this app for a year and it's been nothing short of amazing. it has all the options you need and very professional and aesthetically pleasing. furthermore, when I wanted to rearrange a button and change some settings (which support doesn't have to do) they did it for me anyway and this has made me very happy as usually you would have to get someone who knows code to do this.

Overall a very good app, highly recommended and I will continue to use it.

M.M. LONDON
United Kingdom
About 4 years using the app
July 10, 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Germany
About 4 years using the app
November 8, 2021

Great app for creating options and for personalizing products. The support are really helpful as well!

Mossery
Malaysia
About 4 years using the app
September 28, 2022

I sell personalized storybooks for children. Customers are required to provide me with the information to personalize the book. This app does that perfectly. I like everything about it. I couldn't ask for better. I like the fact that the app is frequently enhanced to add new and valuable features.

Canada Personalized Gifts
Canada
About 4 years using the app
Edited October 10, 2024

Great app ... even better with the latest UI update. Been using the app for 4 years. We have just launched a new product range with very different personalisation requirements. Sakib has been really helpful suggesting different options and helping us implement them. Thank you !

Me Loovely
United Kingdom
About 4 years using the app