Reviews (1,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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App is literally great and Muhtasim Mahir from Zepto Team helped me so sooo much. The customer support is literally great. Thank you!
The product customization is super easy and works great. The customer service is brutal, it's the best program I've tried!
Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.
I don't think there is such a perfect personalization app.
It's fun to use.
Buggy with the developers in denial about the bugs because they don't want to spend the time to fix them. I understand since it's the cheapest product customizer on Shopify and it for sure feels like it once you've used other customizers available. Found one bug within minutes of installing so I emailed the dev and it was fixed later that day. I then found another bug(#2) and provided the developer the steps to recreate it I was told they can't do anything about it, despite the app not functioning properly once the steps were recreated. This led to yet another bug(#3) likely caused by the one I just mentioned but the developer doubled down and wanted to act like there is nothing to be done despite the function not functioning. As someone who was a web dev for almost 20 years I was surprised to see how rough around the edges this app really was considering how many reviews it had.
EDIT: I worked extensively with the dev to help them with their own issues. Just went back to check things and not only are there still issues but now there's new ones. I'm not sure they test any of their stuff.
Thank you for your feedback. We're pleased to inform you that the issues have been addressed. Our team is dedicated to ongoing improvements and is ready to assist you with the utmost care.
I have had the app for a couple of weeks and I am happy with it so far. At the moment I'm building my website and trying apps but I will certainly stick with this app for product personalization. When I have an issue, I email the developers and they are quick to respond and help with the issue. Definitely recommend!
The Assistance of this app. It's amazing
great service and good app
Customer service is top notch! Love the way that I can show customers a live preview of how their product will look
Tolle App und auch toller Support!