Reviews (1,066)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

December 21, 2020

The app is great, lots of flexibility, and the support has been excellent. The 3 times i've asked a question or needed help with the app, they've replied and changed whatever i needed on the app overnight. A++

Neon Vibes UK
United Kingdom
Over 3 years using the app
October 1, 2022

Super application, support très réactif. installation très facile et plein de possibilité de personnalisation

Little Antoinette
France
Over 3 years using the app
June 23, 2021

This application has made a lot of progress with this update, it is even more complete, customer service is always very caring to help set up, thank you

SunWoodTime
France
Over 3 years using the app
February 7, 2023

App works really well and the support team are responsive and helpful. I would recommend this app to others.

Imogen Stone
Australia
Over 3 years using the app
Edited December 6, 2020

Edit: I have since received the customer support that I required and all of my questions and issues were answered and resolved. VERY satisfied! This app is excellent and exactly what I needed. On this basis alone it would be worth 5 starts. However, the app is a little difficult to use and the customer service is absolutely atrocious. When contacting support with a detailed question regarding some function of their app, I don't receive a detailed response in return, all I recieve are single sentence replies which make absolutely no sense to me. This hasn't happened just once, it's happened EVERY time. I'm not been hyperbolic! This is both unacceptable and infuriating beyond belief!

Endgame Customs
Sweden
Over 3 years using the app
December 24, 2019

This app is perfect!The customer service is very patient and professional!It has solved all my personalization problems!

AZXCG
China
Over 3 years using the app
March 3, 2022

Really useful tool, with plenty of features. Chat support is very helpful. 5 stars would definitely recommend.

Not Nice Things
United Kingdom
Over 3 years using the app
December 3, 2020

This app is perfect for our store and has provided a solution to offer our customers the chance to preview their product customisations prior to purchase.
Shahariare was particularly helpful in sorting the app to do what I needed it to! Thank you.

Katie Belle Jewellery
United Kingdom
Over 3 years using the app
July 9, 2021

Selected this app because it has a good live preview of personalised product. Had previously considered other apps, but felt they lacked certain functionality this app provides. Support is very helpful too.

Branded Business
United Kingdom
Over 3 years using the app
October 22, 2019

There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!!

LinedDesign
United States
Over 3 years using the app