Reviews (1,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
Refine
-
By rating
There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive.
I really recomand it
excellent
Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me
Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.
Incredibly fast support! Thanks for the help
One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.
I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help
Thanks for your review. We did not find any query from you regarding the issue. Also shopify automatically charge when you do not uninstall the app after trial period. You can contact us at support@product-personalizer.zendesk.com
Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!
great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.
I recently had the pleasure of using this app, and I must say, I'm thoroughly impressed. The app's user-friendly interface makes designing custom products a breeze. I had a few questions about customization options, and their team was not only quick to respond but also went above and beyond to ensure I was satisfied. Their attention to detail and commitment to customer satisfaction are truly commendable.
Highly recommend for anyone looking to create personalized products.
Zepto has earned a loyal customer in me.
Funktioniert für unsere Bedarfe perfekt und der Support ist sowohl via Mail als auch Chat wirklich bemüht und superschnell.
Für uns intuitiver nutzbar, als manch andere App in dem Bereich.