Reviews (1,150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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Excellent service. I am very satisfied with this personalization app.
Rather hit & miss, causes website to crash totally when item is added to basket, the additional fee on the item is not added either, support is a bit slow on replying. The concept is good, however the execution is not the best. Will to reinstall if they can resolve the issues. For now I will uninstall
Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.
So far so good
We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.
Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.
If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.
Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super
Ich habe leider immernoch ein schwer wiegendes Problem, vom Kundenservice bekommt man weder Hilfe noch überhaupt eine Antwort. Wirklich sehr schade
Un grand merci à l'équipe technique qui a su m'apporter les éléments de réponse dont j'avais besoin pour créer des propositions de gravure sous différents aspects.
Ils sont très réactifs et très professionnels.
J'apprécie énormément et je recommande vivement zepto pour module de gravure sur shopify.
GREAT
Flexible, fácil de usar, eficiente