Reviews (1,066)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

September 8, 2022

Wonderful App and nice Live chat customer support, love this app!
This App is very user friendly and easy to configure!

Sergiz
Germany
Over 3 years using the app
Edited May 21, 2020

Great customer service, fantastic app. I use it for several products and it works very well overall. 5/5

Tresk Design
Sweden
Over 3 years using the app
March 13, 2023

I've been using this app for 3 years and had "only" 3 problems. All were resolved very promptly and satisfactorily. Love it!

Hundsgeleint
Germany
Over 3 years using the app
Edited January 24, 2024

I am trying to contact the service because I have a serious problem. But no one is answering me! I am tryibf it the fifth time now!!!

Is this app still supported?

Good Wilhelm
Germany
About 3 years using the app
February 4, 2022

Easy to learn and implement personalization app. Customer support is wonderful; they are quick to help with issues.

Pegai
United States
About 3 years using the app
August 26, 2021

Great app that lets you customize products. The variants show up directly in the product page and the customer can see the changes directly. Our customers really like it.

PHANTOM ATHLETICS
Austria
About 3 years using the app
October 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

SilverWorks
Philippines
About 3 years using the app
Edited November 29, 2022

LetterSeals.com
I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

LetterSeals.com
United States
About 3 years using the app
August 24, 2021

Fantastic support, best I've received with a Shopify app! Does everything that we want in terms of customising our product range.

Apatchy London
United Kingdom
About 3 years using the app
July 11, 2017

This app does exactly what we needed it to for customers to personalize their items. Quick support as well when we had questions.

Premier Home Gifts
United States
About 3 years using the app