Reviews (1,150)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

CLEMENT DESIGN JAPAN
Japan
8 months using the app
Edited May 5, 2018

I absolutely love this app! I have tried just about all of the custom preview apps that are available on shopify right now. I have a custom embroidery and personalization website so all of my products have some kind of personalization on them. Most of the apps that I tried before this one were both extremely complicated and had very poor support to back them up. I was really about to give up on the whole thing. But I decided to give it one last try with this app. Honestly my expectations were not high. But I am so impressed. I had some issues that I had to work out and the support team got back to me right away with solutions for just about everything. They were quick in their responses and gave me workable solutions. I would absolutely recommend this app to anyone who wants custom previews on their site!

C Claire Embroidery
United States
Over 7 years using the app
January 20, 2017

I have been developing my site using Product Personalizer for the past 3 weeks. I had reviewed and compared many tools. I was looking for the ability to provide my clients with a real time proof and a simply straightforward interface. I ran into a few issues here and there and the developer was prompt to reply. I recommended some functionality changes both on the back end and the front end. To my astonishment, in a day or two all of my suggestions were implemented. I am very impressed with the developers openness to change and timely responses. Well worth the price paid.

Ellabraun
United States
Over 7 years using the app
January 19, 2018

This App is a bit finicky to install but the developer offers fast and great help in getting it configured the way we wanted. Once that is done, it works perfectly. Highly recommended for offering personalization options!

Vingarde Valise
United States
Almost 7 years using the app
January 20, 2020

This app is great and the support team is incredible. Easy to use and intuitive interface. I highly recommend Product Personalizer to any shopify merchant looking to add personalization to their products.

Brite Lite Tribe
United States
Over 6 years using the app
August 26, 2021

Great app that lets you customize products. The variants show up directly in the product page and the customer can see the changes directly. Our customers really like it.

PHANTOM ATHLETICS
Austria
Over 6 years using the app
April 1, 2022

Their support is amazing. I needed help with something, and they reached out to me so quickly. The app is also very easy to use (once you get used to it).

Ratchet Decals
United States
Almost 6 years using the app
April 27, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup....

Teddy the Dog
United States
Over 5 years using the app
September 12, 2018

A great product for customization options. The Live Preview function is a cut above the rest and set up is effortless. Definitely recommended! Customer support is fast and very effective! Thank you guys for the great work!

The Awesome Company
United States
Over 5 years using the app
July 8, 2020

We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries.

It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.

Vedic Spoons
India
Over 5 years using the app