Reviews (1,187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

July 2, 2024

I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.

Lavish Branding Group
United States
About 20 hours using the app
Edited March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
Germany
7 days using the app
August 27, 2024

Quick Support and LIVE Chat with easy resolution

Layer Craft
India
32 minutes using the app
June 17, 2024

Ich habe leider immernoch ein schwer wiegendes Problem, vom Kundenservice bekommt man weder Hilfe noch überhaupt eine Antwort. Wirklich sehr schade

Goldtreu
Germany
About 1 year using the app
March 3, 2024

GREAT

Protect Next
India
3 months using the app
August 8, 2024

So far so good

Glitter & Grace
United States
25 minutes using the app
June 26, 2024

Flexible, fácil de usar, eficiente

The Cool Kid Co.
Peru
2 months using the app
March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

CLEMENT DESIGN JAPAN
Japan
8 months using the app
Edited May 5, 2018

I absolutely love this app! I have tried just about all of the custom preview apps that are available on shopify right now. I have a custom embroidery and personalization website so all of my products have some kind of personalization on them. Most of the apps that I tried before this one were both extremely complicated and had very poor support to back them up. I was really about to give up on the whole thing. But I decided to give it one last try with this app. Honestly my expectations were not high. But I am so impressed. I had some issues that I had to work out and the support team got back to me right away with solutions for just about everything. They were quick in their responses and gave me workable solutions. I would absolutely recommend this app to anyone who wants custom previews on their site!

C Claire Embroidery
United States
Over 7 years using the app
January 20, 2017

I have been developing my site using Product Personalizer for the past 3 weeks. I had reviewed and compared many tools. I was looking for the ability to provide my clients with a real time proof and a simply straightforward interface. I ran into a few issues here and there and the developer was prompt to reply. I recommended some functionality changes both on the back end and the front end. To my astonishment, in a day or two all of my suggestions were implemented. I am very impressed with the developers openness to change and timely responses. Well worth the price paid.

Ellabraun
United States
Over 7 years using the app