Reviews (1,066)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

October 8, 2022

This application is really useful for those who want to have a live preview for example. And this is only a small part of the possibilities of the application. In any case, it is useful to us, we think it is well done and if you ever have any questions or bugs that arise, the support team is really reactive to help you.

Clairatier
France
Over 2 years using the app
April 2, 2019

This is the best app with the best service! Support always responds fast and I can't think of a feature this app doesn't offer. There is a learning curve to using the tool but it is well worth it!

Fire Safety USA
United States
Over 2 years using the app
June 12, 2023

The support has been amazing any time an issue came up or a custom fix was needed. The app has been great for us for both live-preview-customizations and 'regular' additional product options. Superior to BOLD Product Options in my opinion after using them both extensively for years.

Saint Anthony Industries
United States
Over 2 years using the app
Edited October 30, 2024

Super happy! We have extremely complex personalization, and after three years, they’ve always been there for us. The live previews are incredible, and I love the structure—better than almost any other personalization app. After four years, I wouldn’t even dream of looking elsewhere. Great job, and thanks for everything!

Sticks & Doodles
Canada
Over 2 years using the app
October 20, 2021

Very good support - solved a problem I had in seconds. I use it for years and it is one of the best personalize apps I know.

CustomCat24
Germany
Over 2 years using the app
December 17, 2019

This app is really helpful for simple to more complex customization. Installation may not be available right away for several themes, but their customer support is very good and will help you get the app working for you.

Fábrica de Sueños
Mexico
Over 2 years using the app
Edited April 19, 2020

Hi Guys, Thanks for the great support once again. Problem solved efficiently. Greatly appreciated. Awesome app

GetCapped
South Africa
Over 2 years using the app
January 19, 2020

I use this app for personalised bonbonnieres. My customers are able to see exactly how their product will look before making their purchase. This helps with increasing conversions. I absolutely love this app and would give it 20 stars of I could. It integrates well with my website and hasn't caused me any issues like some other apps have. It's a very sophisticated app. I have reached out to support numerous times for some guidance (the app is easy to use but my needs are much more complex than the basic colour change or text field etc) they respond quickly and always accommodate to my needs. I also sought the service of an expert developer through this app, he went above and beyond to get me on board. I just told him what I needed and he made it happen each and every time without fail, excellent customer service, outstanding expertise and 100% satisfaction with the results. I highly recommend this app I can't fault it.

Nour Candles
Australia
Over 2 years using the app
November 15, 2021

This App is amazing !! Customer support is amazing !!! Would Highly recommend to anyone! It has driven many sales to my store and i couldnt be happier !

NEONIZED-STORE
United States
Over 2 years using the app
July 17, 2021

i used the PP app to personalize a variety of images to create over 100 combinations. I found that the chat was very helpful customer service.

It's Personal Baby
United States
Over 2 years using the app