Reviews (1,198)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including personalization of fonts, colors, and emojis. They appreciate its user-friendly interface, seamless Shopify integration, and features like preview options and template saving. The support team is noted for their quick and effective assistance, enhancing the app's reliability and ease of use in daily operations.

November 18, 2024

The Zepto Product Personalizer is an amazing tool that offers a high degree of flexibility. I'm able to quickly customize the product to my exact specifications. Their customer support team is exceptional. I've been able to reach them easily through chat and they've always been polite and helpful in resolving any issues I've encountered. Highly recommended!

MULTICUSTOMIZE
Hong Kong SAR
Over 1 year using the app
December 31, 2024

The product support is outstanding. Sakib resolved my issues quickly and was very professional. I highly recommend this Add-on for any Shopify store that needs to customize products.

Custom Crafting Alliance, LLC
United States
About 2 months using the app
January 2, 2025

Works as intended, and it's easy to use aswell. The support team answers within 1-2 minutes, and they always get our questions resolved. I highly recommend this app for anyone who is looking to offer product customization without breaking the bank.

HHoTface
Canada
About 2 months using the app
November 18, 2024

The app is great
and specially I want to thank Rabik from the help center
who helped me alot! and made my experience in the app to be perfect!

Rabik helped me with many small changes and adjustments I needed in the app to make it match the look and feel of my website. He did this with great professionalism, was very patient and friendly, and helped me a lot. I was really impressed with the level of service, and thanks to him, I’m very satisfied with the app.
Thank you!

Lovie
Israel
Over 1 year using the app
February 1, 2025

Easy to use, flexible app with a lot of features. The conditional logic makes it good ux. The support service is great.

UNITED UNIFORMS GLOBAL
United States
6 months using the app
January 13, 2025

The app is easy to understand and very useful. Support is great, very personalized and they are helping hand on hand with you until you have it configured as you like. Highly recommended!

milove.es
Spain
6 months using the app
February 18, 2025

Excellent support, highly recommend

3D Lettering | Domed Numbers | Domed Lettering
United States
About 5 years using the app
February 17, 2025

Zepto Product Personalizer is such an awesome app. We sell personalized dog tags and I have looked at soooo many personalization solutions over the past month and this is the only one that could meet my needs. The product is super intuitive and has a ton of ways to customize the setup to achieve the outcome you need. I have a pretty specific use case and was able to get to exactly the experience I wanted for my customers. The Zepto support was AMAZING. I couldn't believe how quickly they helped me with some questions I had early on. Super thorough and they treated me like I was important. Could not be happier with this product.

badtagsco
United States
2 days using the app
January 22, 2025

Great app! Lots of nice features added. Hope to see new features as the app grows.

Jetson Power
United States
About 1 month using the app
January 24, 2025

Their customer service and response time is truly remarkable and personalized. I can't say enough good things about their team. I have a very difficult configurator with over 20 million possibilities and was able to re-build it in this app in less than 1 week. I'm very happy with the results.

Boccia Titanium
United States
8 days using the app