Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its extensive customization capabilities, enhancing customer satisfaction and boosting conversions. It's particularly valued for supporting a variety of products like custom rubber stamps and engraved jewelry. The user-friendly interface and effective support team aid in easy integration and operation. A notable feature is the ability for customers to visualize personalized products, improving the shopping experience.
Refine
-
By rating
have been using Zepto for many years, great customer support, highly recommended.
Wonderful support, first class response and genuinely helpful guiding to fix issues big and small
I had a fantastic experience with the support team, especially with Rakib! They were prompt, knowledgeable, and incredibly helpful in resolving my issue. Their professionalism and dedication truly stand out. I appreciate the time they took to ensure I was satisfied with the solution. I highly recommend their service!
Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.
This app works so well for making our products customizable for our shoppers. Anytime we have had any questions about how to make it work for us, they respond within minutes with a solution and help us fix it. I have never received better customer service!!! Highly recommend!!!
“I can’t say enough about Rakib from Zepto Product Personalizer. He went above and beyond, spending hours with me to resolve my issues and patiently walking me through every step of the process. His dedication to making sure everything was working perfectly was truly impressive. This level of customer service is rare these days, and Rakib and the team at Zepto have consistently provided top-notch support on numerous occasions. If you’re looking for a company that genuinely cares about its customers, look no further. Thanks, Rakib and the Zepto team, for your outstanding help!”
Great app, fantastic customer service. Always have the answer any questions I have! Would highly recommend.
We are very happy with the app and especially the quick response to fix issues recently. The app at first did have issues with our multilingual site but the staff worked thru the issues.
Zepto is indeed the best customization app I have worked with on Shopify. It offers several different options, providing a pleasant and easy-to-navigate layout for customers. The support is great as well, highly recommend it! 10/10!
So far the app has worked very well with my shop.