Reviews (1,190)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

February 17, 2025

Zepto Product Personalizer is such an awesome app. We sell personalized dog tags and I have looked at soooo many personalization solutions over the past month and this is the only one that could meet my needs. The product is super intuitive and has a ton of ways to customize the setup to achieve the outcome you need. I have a pretty specific use case and was able to get to exactly the experience I wanted for my customers. The Zepto support was AMAZING. I couldn't believe how quickly they helped me with some questions I had early on. Super thorough and they treated me like I was important. Could not be happier with this product.

badtagsco
United States
2 days using the app
January 24, 2025

Their customer service and response time is truly remarkable and personalized. I can't say enough good things about their team. I have a very difficult configurator with over 20 million possibilities and was able to re-build it in this app in less than 1 week. I'm very happy with the results.

Boccia Titanium
United States
8 days using the app
November 15, 2024

I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.

Chic Signs
Canada
Almost 4 years using the app
December 18, 2024

it was really great. the staff is really helpful. am really happy with the service..

Al Ain Club
United Arab Emirates
Over 2 years using the app
January 1, 2025

I used this app to personalize my product, and my experience has been excellent. The support team is always available and ready to assist whenever needed. Highly recommended!

Nyte Nyte Baby
United States
26 days using the app
December 4, 2024

Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!

BEERHUNTER
United Kingdom
7 months using the app
November 9, 2024

I used to try many personalization apps before. Now I have decided to use this app for my 4 stores and I love it. Your app is so easy to use, and your team supports me quickly and seems to solve all of my problems. Thank you. Recommendation app.

Joli et Senti
Vietnam
6 months using the app
January 16, 2025

Great and easy to understand app, i made exactly what i needed with a little help from the support team who helped me in the next moment i asked!
Thanks!

Enammo
Latvia
13 days using the app
January 22, 2025

great job! Thank you so much

Sew Southern
United States
About 3 years using the app
Edited December 17, 2024

helped a lot with different thing I was trying to create. and responded quickly. Very appreciative.

Two Tails Pet Company
United States
Almost 2 years using the app