Reviews (1,063)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

October 6, 2024

I had a fantastic experience with the support team, especially with Rakib! They were prompt, knowledgeable, and incredibly helpful in resolving my issue. Their professionalism and dedication truly stand out. I appreciate the time they took to ensure I was satisfied with the solution. I highly recommend their service!

White Coat
Philippines
5 months using the app
September 26, 2024

So far the app has worked very well with my shop.

Lace Place
Germany
Over 1 year using the app
October 8, 2024

“I can’t say enough about Rakib from Zepto Product Personalizer. He went above and beyond, spending hours with me to resolve my issues and patiently walking me through every step of the process. His dedication to making sure everything was working perfectly was truly impressive. This level of customer service is rare these days, and Rakib and the team at Zepto have consistently provided top-notch support on numerous occasions. If you’re looking for a company that genuinely cares about its customers, look no further. Thanks, Rakib and the Zepto team, for your outstanding help!”

The Tac Patch
United States
26 days using the app
October 7, 2024

Great app, fantastic customer service. Always have the answer any questions I have! Would highly recommend.

You Name It
United Kingdom
Over 1 year using the app
October 23, 2024

We are very happy with the app and especially the quick response to fix issues recently. The app at first did have issues with our multilingual site but the staff worked thru the issues.

Nomad CPH
Denmark
4 months using the app
August 28, 2024

Great customer service period. I recomend anyone to test the product and contact support for any issues first befor jumping into conclusions. The guys know what they do. They helped me from changing theme to custom colours to correcly setup price updates and Qty in the cart. I have tried many of the top products here, almost all, but Zepto support is second to none. Well done guys!! Good Job

Printeroo
Australia
6 days using the app
August 20, 2024

I can highly recommend the app and am very impressed with the support!

Mr. Islam and Mr. Rahaman provided me with very competent advice and were available around the clock until my problem was solved! I thank them for the support and will continue to use and recommend the app!

MACHICO
Germany
2 months using the app
October 3, 2024

Really good app with a lot of functionalities. The support can explain everything to you super clear and super fast. the price for what you get is nothing

MyDesignglas
Netherlands
17 days using the app
July 17, 2024

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

VELANTE Officiale®
Romania
Over 2 years using the app
August 15, 2024

I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.

Big On Coloring
United States
About 1 month using the app