Reviews (1,096)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

Edited January 22, 2021

The App does exactly what it says it does. I used it to add an engraving option to my site. Worked flawlessly and is highly configurable. Highly recommended.

PALACE
Canada
Almost 2 years using the app
August 24, 2021

Customer service is A+ -- added a lot of functionality to our website and when there was a small issue with our checkout, they fixed it quickly with great communication throughout the process.

Spark Candles
Canada
Almost 2 years using the app
Edited June 15, 2021

The customer service is great at responding to inquiries & fix issues. The app has a lot of options that we are able to use, it's a little bit of a learning curve if you're trying to do something very complicated, which we have on our site.

Affinity Bands
United States
Over 1 year using the app
Zepto Apps replied January 7, 2020

Thanks for taking time for review. The letter spacing and size depend upon your font. You can check our demo site the monogram is consistent regardless of letter. Please contact us at support@productpersonalizer.com

Edited December 16, 2020

The support team was indispensable when getting the app installed and running exactly the way I needed it to functionally and aesthetically. The app works flawlessly and integrates seamlessly into my theme. The best personalization/customization app and best, most responsive support team out there.

MylarPacks.com
United States
Over 1 year using the app
October 13, 2021

I'm very happy with the quick response of Al Amin Khan. Thank you ! Very helpfull for my product page

giftsandsmiles.nl
Netherlands
Over 1 year using the app
November 5, 2020

Love this app, we use it on the most of our products - Thanks for fast and great support! Its easy to use and new features all the time!

Homedec.dk
Denmark
Over 1 year using the app
September 1, 2021

Great app! The best for custom products. The support is also great and has helped us many times with any issues.

LetterQuote
United States
Over 1 year using the app
July 10, 2020

i really like the app - a lot of options and you can use it for different products. quite easy to use if you understood it

SCENTORIE.
Germany
Over 1 year using the app
June 6, 2021

We love you app! And thank you for your awesome support! I had a lot of questions and were answered within one day! Thank you!

Lawoly
Germany
Over 1 year using the app
October 28, 2021

First class support. I needed help with pricing located in images and the agent was very quick to understand and resolve our issue quickly. Thank you so much.

Potters Bowls
United Kingdom
Over 1 year using the app