Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

November 9, 2022

Great plugin with extremely quick customer support. The only thing missing would be a bulk-configuration option to rapidly add a personalization option to multiple products, ideally through csv-upload.

MyTeamShop
Germany
About 4 years using the app
June 6, 2023

They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!

GenesisGarb
Hong Kong SAR
About 2 months using the app
Edited February 6, 2025

Their support has been amazing, every time I reach out I receive quick answers and explanations! The live chat which they offer is an awesome feature and they have always have been able to thoroughly answer my questions.

MacAttackGear
United States
Almost 4 years using the app
February 16, 2022

Great app with amazing customer support! Customer support is always quick to respond and super helpful. Thank you

Artie Fartie
Australia
Almost 4 years using the app
March 3, 2019

I had initial problems with the app because it messed up my other apps. However, I pointed out all the mistakes to Saifullah who within one day fixed it all for me, and got it running smoothly! I'm really impressed and hope my customers like the customisations.

Thanks again!

Pooch Bandana
United Kingdom
Almost 4 years using the app
May 10, 2023

Good app, support has always helped to resolve issues or help set things up technically. Good options! Thanks!

HALM Straws
Germany
Almost 4 years using the app
Edited December 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Bon Dep
Denmark
Almost 4 years using the app
Zepto Apps replied November 21, 2021

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.

October 15, 2019

I needed an app to allow my customers to personalize products. This app has delivered! The support is absolutely like nothing I have ever witnessed before. Numan has been a hero and helped me until everything was set up perfectly. I can’t thank him and the senior developer enough. Such great people, very hard to find these days / but rest assured you will find it here. Thanks guys, forever grateful to you helping us!!! It’s been a pleasure working with you, especially Numan :-)

Eurthlin
United Arab Emirates
Almost 4 years using the app
February 6, 2022

An absolutely amazing app, indispensable to my store! I've tried many personalization apps but this is the only one that works easily, consistently, and with all the features I need. Customer support is also excellent, they're always ready to help when I need something fixed.

Paper Bound Love
Australia
Almost 4 years using the app
Edited November 14, 2019

Simplicité et prise en main intuitif , Product Personalizer ma permis d'offrir a mes clients un rendu comme si c’était le vrai produit devant leur yeux. C'est vraiment pour moi l'application de customisation idéal. On peut tous faire ! Mes clients en redemande :) Merci

Bougie Bijoux
France
Almost 4 years using the app