Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

Edited January 13, 2024

This app was exactly what we were looking for. Installation was easy, documentation is very good and we were up and running in no time. The support team is very good as well. We had an issue (conflict) and they worked with us on a method to get it rectified without modification. Now that's service!

This is a very versatile app for personalization retailers and you simply cannot beat the price. Highly recommended!

~Axe Head Threads

Axe Head Threads
United States
Over 4 years using the app
December 3, 2023

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
Australia
About 2 months using the app
July 2, 2020

It's been many days we are receiving less orders than usual without any reason, so we increased our advertisement on social media with little result...
This morning one of our collaborators discovered that many products (it seems randomly, there is no criteria we can explain) are affected by the error of not showing the preview and blocking the possibility to buy or the font is not working properly.
I made many videos and many screenshots reporting this problem.
I append Video 1 here:
https://youtu.be/5FOXuOduTY8

For this problem We lost and We are losing orders and this situation is unacceptable!

ONECOVER GLOBAL
Italy
About 4 years using the app
Zepto Apps replied July 2, 2020

Hi, For some server schedule maintenance the issue had arisen. The issue has been solved now. Hope you consider this issue and update the review

Edited May 7, 2020

We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks!

Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.

Littleton Custom Coins
United States
About 4 years using the app
February 4, 2019

Amazing app and great service. I added this app 4 days ago and it increased my AOV by 30% - sooo good and worth the money!

Draußgänger
Germany
About 4 years using the app
June 18, 2019

I've been using this app for a year and it's been nothing short of amazing. it has all the options you need and very professional and aesthetically pleasing. furthermore, when I wanted to rearrange a button and change some settings (which support doesn't have to do) they did it for me anyway and this has made me very happy as usually you would have to get someone who knows code to do this.

Overall a very good app, highly recommended and I will continue to use it.

M.M. LONDON
United Kingdom
About 4 years using the app
July 10, 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Germany
About 4 years using the app
September 28, 2022

I sell personalized storybooks for children. Customers are required to provide me with the information to personalize the book. This app does that perfectly. I like everything about it. I couldn't ask for better. I like the fact that the app is frequently enhanced to add new and valuable features.

Canada Personalized Gifts
Canada
About 4 years using the app
Edited October 10, 2024

Great app ... even better with the latest UI update. Been using the app for 4 years. We have just launched a new product range with very different personalisation requirements. Sakib has been really helpful suggesting different options and helping us implement them. Thank you !

Me Loovely
United Kingdom
About 4 years using the app
November 9, 2022

Great plugin with extremely quick customer support. The only thing missing would be a bulk-configuration option to rapidly add a personalization option to multiple products, ideally through csv-upload.

MyTeamShop
Germany
About 4 years using the app