Reviews (1,096)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

July 13, 2023

I tried a few product personaliser apps and this one is by far the best I found. It was pretty easy to set up and has tonnes of personalisation options to choose from.

I was especially impressed with the help provided by the app staff. I emailed a few times about styling the app to fit within our design and they were always polite and responsive.

Zepto is the perfect addition to our client's store.

Harper Collective
United Kingdom
21 days using the app
Edited July 25, 2021

Updated review:
I have installed the app and uninstalled it around two weeks ago, gave the app 3 stars due to some issues I contracted. I got an email from the developers to give it another shot and LUCKILY I did. 1st- The support is 24/7, I do not get why some reviews are saying that support does not exist or is too slow to reply, if this happens then there must be a reason, after all, we are all humans and the developers are no machines. try to be nice when even leaving a 1 star review.
2nd- not one issue I had and the support team did not help me out with, sometimes they add new features to meet my needs and this shows that those guys are def doing their best and hard workers.
3rd- I am an extremely picky perfectionist person and I asked for tiny demands and all I got in return was an extremely polite and supportive team, thank you.
4th-The interface of the app is very easy to understand just give it a shot to surf around and ask the support any questions they will reply on the chat immediately.
5th- I have tried other apps and nothing comes close to this one in terms of ease of use, options, price, and support. Don't waste your time looking elsewhere, this app can meet all your shop's needs if you are looking for product personalization.
Thank you, Developers and Support team, I am 100% happy that I reinstalled the app!!

NEAT BEAUTY® LTD
United Kingdom
Almost 2 years using the app
November 19, 2020

Great app, fully featured. And the support is great. They were very responsive in resolving some little problems that i had.

crossart.ro
Romania
Almost 2 years using the app
January 19, 2022

The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!

Online Innersejuk Store
Malaysia
Almost 2 years using the app
December 1, 2021

Great app! The support team is helpful and there is also learning materials in the form of videos and articles.

ToNote Online
United Kingdom
Almost 2 years using the app
April 14, 2022

I built entire stores around this apps personalization functions and it works great. Plus their support is excellent. Highly recommended!

I Love Grilling Meat
United States
Almost 2 years using the app
July 7, 2022

using this app for longer time now and it does great work ! all kind of personalization for my products. Why im leaving the review only today is because the service is so great! i had a problem, contacted service team & within 5 min it was solved!! i love it ! amazing

EllizShop
Germany
Almost 2 years using the app
Edited November 3, 2021

I used this app to let customers build their own neon signs.
This app fulfills my requirement and its support is also awesome and Quick response.

Kings Of Neon
Australia
Almost 2 years using the app
September 25, 2020

It's a complete app to customize the shopify products and you have a product personalizer department to help in the process. I recommend it

WapsMedical
Chile
Almost 2 years using the app
June 2, 2018

Have been using this product for two years now, don't know how I managed with out it. In my book it deserves 10 stars!

Difranz Gifts
United States
Almost 2 years using the app