Reviews (1,152)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

May 17, 2019

Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.

Quilted Koala
United States
About 2 years using the app
September 25, 2018

This app just keeps getting better and better. Loving the updated interface, conditional logic, and we're now taking advantage of the image upload feature, which I hope will be exciting for our customers too. Support is responsive and helpful. Highly recommend this app for any store offering personalized products!

Ballet Gift Shop
United States
About 2 years using the app
Edited October 26, 2023

I have changed my review as initially I had problems with setting up the app and I got frustrated (some problems were with their setup and others were user.... me). I had a whinge and I have to say their support is exceptional, especially Al Amin Khan who was so patient and sorted all the issues. I would recommend it.

Neatcleats.cc
United Kingdom
About 2 years using the app
October 30, 2021

Al Amin Khan always go above and beyond to help us with customising the app further, no matter how big or small. and for that you have a life long customer. Thanks so much

Perham Prints
United Kingdom
About 2 years using the app
January 2, 2023

This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!

JamUpApparel
United States
About 2 years using the app
Edited May 4, 2020

I opened three different tickets/requests for bug fixes in my store. They all were related to formating. I got a response in less than 24 hours from support (Numan) and they were able to fix every detail as request in less than 48 hours. I was amazed at how quickly, the good service, and how great my store is looking now. I can say with confidence Product Personalizer is the best support and customer service I received.

If you are looking for an app to customize products on your store look no further the app has everything and even if something is missing they will be able to help you quickly and will get you a solution.

Best app in Shopify!!

Pawls
United States
About 2 years using the app
Edited December 10, 2021

Hay alguna opción para descargar directamente el diseño del cliente ya personalizado listo para imprimir?

Lokura digital
Spain
About 2 years using the app
Edited June 11, 2021

This app is great. Online live chat support is prompt and helpful. Abdullah is so patient in helping with my queries!

Pixie Blessings
Singapore
About 2 years using the app
October 18, 2021

I love this app! Our ordering process is so easy for our customers and there is no confusion about how they want their product monogrammed or personalized. The set up took a bit to figure out (due to their many options available-they have thought of everything) but this company is very helpful. Questions are answered within a day or two and they are very kind and helpful with their responses. They were able to address any personalization set up issues (and I had a LOT of questions) and options for everything I needed. Our orders are coming in very clearly for easy processing. I highly recommend this app!!

The Letter Garden
United States
About 2 years using the app
July 4, 2017

This app does pretty much everything I need it to do and after some getting used to the interface it's fairly easy to use. Some hiccups here and there with renderings and sometimes slow to load but I am overall pretty happy with it.

Lakelifesigns
Canada
About 2 years using the app