Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

November 13, 2020

VERY responsive customer service!! Not only was the response to my inquiry timely, but the issue was resolved timely as well! Could not ask for better!

Two Sisters Unique Gift Ideas
United States
11 months using the app
October 7, 2021

It’s great!!!It has solved many of my problems. The customer service and programmers are very patient to answer my doubts. Without them, I don’t know how to proceed. Thank them very much. They are a great company. At the same time, The product is also very good, it has generated a lot of orders for me.

VINTAGE SIGN
China
11 months using the app
Edited May 5, 2020

When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.

TACHE®
United Kingdom
11 months using the app
March 28, 2022

Good app for product customisation and with an very fast support. Thanks for your good job Zepto Team !

LeGamingRoom
France
11 months using the app
October 6, 2022

We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!

LifeSong Milestones
United States
11 months using the app
March 6, 2023

Zepto has never disappointed me. This is the second ecommerce store I have set up and installed their app. The customer service is speedy, convenience and super efficient. Thank you so much for your help. Stay in touch.

Connie Handcraft
United Kingdom
11 months using the app
Edited March 6, 2021

This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!

GLJEHO
United States
11 months using the app
March 27, 2021

The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization

Macchi Jóias
Brazil
11 months using the app
Edited March 8, 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

The Home Habit
Germany
11 months using the app
July 10, 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Germany
11 months using the app