Reviews (1,097)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

May 27, 2021

It took me a few requests to figure out the interface, but customer service was very responsive. This app did everything I needed it to do. The options are more extensive than the other personalization apps I tried - and I tried a lot of them! You can also easily see the customer's preview and download their jpgs on the back end. Many of the other apps didn't do this. Overall, I'm very happy with the app!

Epiphanie
United States
Over 1 year using the app
September 25, 2020

This app does it all. And the support is amazing. We were able to easily set up all our products with customization and sku linking. Orders come through complete and quickly. Highly recommend.

KANNOA | Simply Outdoor and Patio Furniture
United States
Over 1 year using the app
July 6, 2022

Excellent app and exceptional customer support! We sell personalised products that we make ourselves and can therefore have a large number of variations in font, colour, size, text, etc. We struggled to find an app that gave us a large number of options whilst still looking nice on our website. We are extremely happy with this app and highly recommend it. The support is great, I message them via Facebook and they respond quickly with easy explanations. I love that there is the option to set conditions so certain options only appear to a customer based on their choices. Great app, highly recommend.

MeridianEtch
Australia
Over 1 year using the app
May 20, 2022

Excellent support and great app all around! Very easy to use with lots of features for your custom products.

raeoflightcustom.com
United States
Over 1 year using the app
November 4, 2022

etwas kompliziert am anfang. Aber dank des live chats kein problem. ich bin sehr zufrieden mit der app.

Konterholz
Germany
Over 1 year using the app
June 2, 2023

Zepto has been a great addition for customers to easily engrave our product. We sell Viking drinking horns and have the ability for customers to add both text and images to their hand engraved horns.

Other apps would never show the live product so the customers can see what it will actually look like in real life, but Zepto does!

They support has been amazing making quick changes when i need them. FIVE STARS!

AleHorn
United States
Over 1 year using the app
Edited September 2, 2022

The best tool for personalization Products on shopify. Very Good Support too Thank You!!! 5/5 Stars

MY CHAINIFY
Germany
Over 1 year using the app
February 10, 2021

I have tested several Shopify personalization apps and Product Personalizer is the best. Installation was easy and support is great. Like everything, it takes a few times to learn your way around the app, but support answered all of my questions. I would recommend this app.

Gift More Creations
United States
Over 1 year using the app
November 7, 2021

Great instant support, will recommend it Great instant support, will recommend it Great instant support, will recommend it

Curioscity Store
China
Over 1 year using the app
September 1, 2021

I love this App! Product Personalizer solves all of my product personalization problems and the customer service is outstanding. Great value for the money. A real money maker in today's competitive e-commerce market. Highly recommend it to anyone looking for a simple and easy way for their customers to personalize their products for online!

The Family Store
United States
Over 1 year using the app