Reviews (1,154)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

January 18, 2023

Zepto has been quick to respond to me and very helpful in every way. Their Product works great and is easy to use. This is my response below to them the other day when they helped me duplicate my Product Personalizer onto another website.

Y'all have been great with customer service, and response times. I really appreciate this! It has saved me soooooooooo much time in not having to recreate this personalizer. We are very thankful and happy.

SportsTime Brand
United States
About 1 year using the app
June 8, 2022

Hi Am very keen to use the app, what I have seen so far is very encouraging!!
I need to allow users to add a name to fixed designs on various colored tshirts. Was wondering how to "extract".... download the PNG print file once an order is placed. And also how to connect to my POD provider. cheers

HBHoodieblanket
Australia
About 1 year using the app
Edited February 29, 2024

The best app for custom products. Thank you so much for the great support too.

Herzschmuck Schweiz
Switzerland
About 1 year using the app
Zepto Apps replied October 24, 2023

Thank you for your feedback. We apologize for any inconvenience you may have experienced due to a miscommunication with our customer support team. We have addressed and resolved the issue. If you require any further assistance or have additional questions, please do not hesitate to reach out to us.

November 30, 2021

Really great support, easy to use and effective. Easy to fix problems if they arise and plenty of product options

Pika-Pets
United Kingdom
About 1 year using the app
September 16, 2020

Amazing customer service! They were very helpful with setting up this app. I highly recommend them! Very happy!

Nice Movie Posters
United States
About 1 year using the app
Edited March 31, 2020

Great app. Very customizable. Excellent customer service. They are very responsive to all of the questions that I've had.

High Camp Flasks
United States
About 1 year using the app
August 31, 2021

Quick response, customer service is great! Really helpful and went above and beyond to get the app functioning perfectly!

Illustrated Workwear
United Kingdom
About 1 year using the app
January 10, 2022

I used this app to enable my customer to edit greeting card designs and it works beautifully.
Not going to lie, it takes some time to configure (both for the store need and for each product), but once I understood it, I was able to 80% match the competition with the level of configuration they offer, in a market that has large players for a while.
Much better than other options I've explored. Would recommend. Do not hesitate to read the documentation on their website as there are many configuration points and it's easy to miss the decisive ones. The documentation is rather good.

memtellweddings
Germany
About 1 year using the app
November 18, 2021

This app is a lifesaver, it makes customizing your products extremely easy. It allows the customers to select which item they want from a down and it shows the image and the customization they choose. Thank you for creating such an amazing app. This has saved me a TON of money.

Custom Pet Hangers
United States
About 1 year using the app
June 7, 2021

The tech support is great. They are very helpful and respond very fast, compared to other apps. Highly recommend this app

RevvdUp
United States
About 1 year using the app