Reviews (1,097)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

October 6, 2022

We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!

LifeSong Milestones
United States
11 months using the app
March 6, 2023

Zepto has never disappointed me. This is the second ecommerce store I have set up and installed their app. The customer service is speedy, convenience and super efficient. Thank you so much for your help. Stay in touch.

Connie Handcraft
United Kingdom
11 months using the app
Edited March 6, 2021

This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!

GLJEHO
United States
11 months using the app
March 27, 2021

The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization

Macchi Jóias
Brazil
11 months using the app
Edited March 8, 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

The Home Habit
Germany
11 months using the app
March 2, 2022

The app works well and the customer service is excellent. Every time I have had a query they have resolved it very quickly and efficiently.

KUORI | Official Online store
Spain
11 months using the app
October 25, 2022

This app is amazing to help people customise their product!!! I got some specific problems and the team responded to my message instanly and fix the problems at the backend! Perfect service!

Departure.world
Hong Kong SAR
11 months using the app
December 20, 2020

Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.

jazz hands
Greece
11 months using the app
June 24, 2022

This app is great to personalize. Personalized products are exceptional to sell currently. Customer service is supportive and they are easier to live chat than other apps. For other apps, we have to write emails and it takes a lot of time to get a reply.

Gloritees
United States
10 months using the app
November 29, 2021

entire experience was exemplary, fastest work I've had done via CS on a live chat ever, very satisfied. viscosity

Your Sign Designed
United States
10 months using the app