Reviews (1,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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i really like the app - a lot of options and you can use it for different products. quite easy to use if you understood it
We love you app! And thank you for your awesome support! I had a lot of questions and were answered within one day! Thank you!
First class support. I needed help with pricing located in images and the agent was very quick to understand and resolve our issue quickly. Thank you so much.
At first I didn't understand how to use all the features. Now that there are more tutorials it's much easier. The 5 stars are well-deserved - I have yet to see an app that does all this. Very happy with it!
Very good product. And the support from their team is excellent, they have helped me out with a number of minor issues. Would recommend.
good friend, tks for the good care attention, and soon response and support, five star response... cheers!
unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...
I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your satisfaction is our top priority, and we deeply regret any issues that may have arisen.
We have taken your feedback seriously and have been diligently working to address the concerns you raised. Our development team has been actively working on updates and improvements to enhance the functionality and overall user experience of our app.
We've made significant improvements and would appreciate it if you could update your review based on your latest experience
Your feedback is crucial, and we're committed to delivering a better experience.
Customer service is excellent! Had some issues using it, but they resolved all of the issues very quickly!
I had some issues but support from the developers were fast and right to the point. Great app . Can’t wait to start using the app on all of our personal products. Once again the zepto team came through and solved the issues we have with our product page.Thanks guys.
Great app for personalization. And great service - I had a problem with PP not working with a specific product theme and they very quickly came and fixed it for me. I recommend them.