Reviews (1,155)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

Edited June 27, 2024

No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.

ARABELART
Hong Kong SAR
23 days using the app
August 4, 2021

Super Service bei Problemen!
Schnelle Hilfe per Chat, abends um 20:00 Uhr. Leider nicht auf deutsch verfügbar.

Laloom
Germany
12 months using the app
October 27, 2021

Outstanding customer service and plenty of flexibility. Just what I need for my products which require significant personalisation. Great app.

Jumping Jack Design Co
Australia
11 months using the app
December 2, 2019

This app is very easy to use and it's very flexible for different kinds of personalizations. The customer support is very helpful and responsive too. The only thing I thought that could probably be improved is the template part, if I could save more than 1 templates and name them, then it would be easier for me to apply them to different kinds of personalizations. But I've already found a way to bypass it a little bit, that's why I think it's very flexible. Overall it's a great app.

InfinyLove Jewelry
Hong Kong SAR
11 months using the app
October 25, 2021

I frequently needed personalized products on my website, and I always used Product Personalized for it. They always satisfied my needs. I can't recommend them enough

Pickatella
United States
11 months using the app
May 15, 2020

Numan was such a great help and he helped me with whatever I didn’t understand. I’m very happy with this app and the service that everyone gives me.

Ante'ja Cosmetics
United States
11 months using the app
September 25, 2022

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Kartel Branded
United States
11 months using the app
Zepto Apps replied September 25, 2022

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions . We see you uninstalled the app on 14/09/2022 as per the screenshot here https://prnt.sc/z8-pQJ6okD8I Shopify may charge you for this month also, which can be fully refundable as described here https://www.productpersonalizer.com/docs/how-do-i-get-a-refund . Also, you have been charged when your store was active like here https://prnt.sc/nzItE9DTA7cm . If you think Shopify charged you wrongly please ask for a refund. Again the recurrence charge is controlled by shopify hence consider changing your review. You can contact us here at support@productpersonalizer.com

October 13, 2023

Great App, great customer Support.
I can only recommend

Katzenklötze
Germany
11 months using the app
February 17, 2021

Great app to get custom orders. easy yo set up and lots of customizability. Would recommend for all e-commerce stores dealing with custom orders

Coco Mats N More
United States
11 months using the app
July 18, 2017

Amazing! I've tried every custom product app available and this is by far the easiest to use and it works perfectly on our website. I would give it ten stars if I could!

If Test
United States
11 months using the app