Reviews (1,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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VERY responsive customer service!! Not only was the response to my inquiry timely, but the issue was resolved timely as well! Could not ask for better!
It’s great!!!It has solved many of my problems. The customer service and programmers are very patient to answer my doubts. Without them, I don’t know how to proceed. Thank them very much. They are a great company. At the same time, The product is also very good, it has generated a lot of orders for me.
When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.
Good app for product customisation and with an very fast support. Thanks for your good job Zepto Team !
We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!
Zepto has never disappointed me. This is the second ecommerce store I have set up and installed their app. The customer service is speedy, convenience and super efficient. Thank you so much for your help. Stay in touch.
This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!
The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization
La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.
La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.
En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.
Lo importante es que funciona muy bien y tiene un buen soporte.
App has major reliability issues.
07/02/2020 (12:03pm EST) -- App is still down. No response from Support.
07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.
Thank you for taking the time to review.
There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue
Please delete your browser cache and recheck now.
This is not going to happen again we promise!
you can reach us at support@productpersonalizer.com
Please consider deleting the review to help us
We are deeply concerned and sorry for this issue.
Thank you for your patience!
Kind Regards,
Saifullah
Product Personalizer