Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

November 13, 2024

Rakib provided excellent service! He was incredibly patient throughout the process, answering all my questions calmly and positively. His helpful approach made everything easy and enjoyable, and I never felt rushed or overlooked. Rakib is dedicated to ensuring a great customer experience. I highly recommend his service!

Velvet Waves
Canada
2 months using the app
January 20, 2025

Sakib was great, my issue was resolved and he explained everything all the way.

BSC Store USA
United States
30 days using the app
October 24, 2024

I can't live without it.

It fixes a lot of issues that are missing from Shopify and makes selling furniture so much easier.

Aus-Furniture
Australia
Almost 2 years using the app
Edited February 9, 2025

great support today from the Zepto team :) thanks guys!

Clipzies
Netherlands
2 months using the app
January 24, 2025

Musabbir was a wonderful help and gave me clear, simple instructions to get what I needed out of my experience with Zepto Product Personalizer.

Thank you!

Break Out Jewellery
United Kingdom
1 day using the app
December 12, 2024

Amazing Support by Rakib

Ornaments Co
Australia
About 2 years using the app
October 23, 2024

The Zepto support team was very helpful and was able to resolve our issue quickly!

The Urban + The Mystic
United States
Over 5 years using the app
November 13, 2024

Great app with many functions. Rakib was so helpful with set up and trouble shooting! thank you

Saturday Sunshine Beauty
Australia
2 months using the app
February 18, 2025

Customer service is prompt, polite, patient and informative. Issue was resolved.

The Bed Studio
United States
4 months using the app
September 19, 2024

I have been using Zepto for years and highly recommend it
1) ease of implementation across many products as customization can be saved into templates that are then applied to other similar products
2) super flexible so just about anything can be customized

and
Excellent - responsive and over and beyond support team who has helped with actual solutions to any issues within hours.

Stocking Factory
United States
Almost 8 years using the app