Reviews (1,096)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

March 27, 2023

The support from Zepto is incredible. I had an issue that was quickly remediated by one of their engineers, Imran. He was quick to respond and work diligently with me to explain what the remediation was. Other apps barely give you the support you need, even when they are subscription based, but Zepto product personalizer is part of those exceptions.

MOTIVATE
United States
7 months using the app
February 9, 2023

Awesome support folks!!I tried alot of apps to customize. Hands down in my opinion, this is the best in terms of support. Shamsuddin rocks the support! He has helped me with some difficult things and always polite and nice, very patient.
Thanks Zepto and Shamsuddin, you made my decision easier!

LD Bags Online
United States
7 months using the app
August 8, 2020

-Very helpful application in many option and details that can help you with every product
-excellent customer service thank you

World Of Arts
Cyprus
7 months using the app
September 12, 2022

I'm very happy while using this app. Really working and good customer service. Thanks a lot for developers.

LetraLetters
United States
7 months using the app
August 8, 2022

I love this app, it not only helps me with monogran, but cs is very responsive. No matter what time period I seek help, customer service always gives me timely feedback and helps me solve the problem, every time.

ROMISS
Hong Kong SAR
7 months using the app
December 29, 2021

Service vraiment exceptionnel et vraiment à l'écoute du besoin de client. Plus que satisfait !!! Merci !

MyNeonNow
France
7 months using the app
Edited October 14, 2019

the apps itself is excellent, but the reply speed take a little time, so here i advise developer should improve that, anyway, 8 out of 10, keep 2 to improve

Zousoul
China
7 months using the app
August 9, 2022

Great app. I installed it for customized prints and received orders within a few hours of setting it up. When I had a question the response was quick and Al was very helpful.

Grace Digital Art Co
United Kingdom
7 months using the app
January 5, 2018

This app is perfect for my needs and the support is really great. They were able to customize it exactly how I needed it so that my customers are given the same level /options of personalization that I offer in-store as well as online.

Simply Personal
Trinidad & Tobago
6 months using the app
August 28, 2021

i love the app. i would love to suggest this app to other shopify users . users who are doing custom products can use this aap :)

confuze.in
India
6 months using the app