Reviews (1,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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This has been an amazingly powerful tool to set up vast arrays of options and settings for my merchandise that will allow my customers to greatly customize there product in a very clean package. Do not be intimidated by the layout of it or the logic commands to get everything to work! There is a learning curve!
But once you get the hang of it you will be looking for excuses to add cool options and logic that make your customer interaction experience 1000% better and maybe even better yourself and your product! Stick with it! I recently ran into some issues where I wanted to change viewing settings within the product viewer and the option was not standard.
Al Amin Khan, Shahariare, and Shamsuddin were all prompt and professional with dealing with my issue and it was quickly resolved! I am certain that I and you will receive the same courteous and insightful help in the future. If your product or business needs a lot of variations and options for customization this is the App to go with!
(2023 Update)
Still the best support team I have ever had the pleasure of doing business with. REALLY have helped walk me through issue after issue of my own doing and the website is coming along great! I am certain the fantastic service and product will continue!
*UPDATE*
I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job.
I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.
On paper this sounds like a good app, but its difficult to use and there is no support from the development team.
Hi, We have improved our support. You will get better customer experience service now.
Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.
I use their customer service quite a lot with the amount of changes my website goes through and not once am I disappointed about the amazing quality, and speedy service Zepto Apps provides! You have a loyal customer in me.
I've got very good service, all my problems have been solved quickly, very professional. thanks so much.
Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter
Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.
Amazing ! working with Gelato POD app, exactly what we want :) Shamsuddin Rony has been very helpful for several question.
Super great app, the operation is sometimes a little difficult, but it is good to work with. I am fully satisfied.
We find the functionality of the app very flexible, and the support team has been very helpful with figuring out any incompatibilities between the app and our theme.