Reviews (1,096)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

January 12, 2021

Love this app. We are using this both to personalize a product and also to build a bundle by linking customizations with variants. Support is amazing. We were having an issue which they fixed in timely manner.

Cosmos Burial Services
United States
6 months using the app
May 11, 2021

The app works as expected and the customer support has been first rate. I've been very happy with app.

KindHuman
Canada
6 months using the app
February 5, 2023

Tried a lot of personalize / customize apps but this one has all for a decent price. They are working to get the design even better and if my customers are able to move their logo themselves I would give six stars. Support is great and fast!

ChefsCotton
Netherlands
6 months using the app
November 27, 2021

In this program you will create everything you need. Each option is editable, you can personalize both pictures and text while adding logical execution.
Best product personalized application at shopify with great support team!

FutCreator
Poland
6 months using the app
April 17, 2019

I've use this app to customize a few products in my store and it works very well. I had an issue, contacted the support and it was fixed right away. I'm very happy that we choose to use this app for our store. Great option and support.

My Custom Planet
Canada
5 months using the app
August 3, 2022

This is a very powerful app with a lot of advanced features to customize about any product you could think of. Also, their support is A+.

Printr
United States
5 months using the app
March 4, 2021

I have been working with this app for a month now and am very impressed with the amount of customization that I have been able to offer my customers. It gets tricky offering differing types of customization but the support has been great--always answers my questions and thru collaborative access to my store has even gone in and fixed things that were above my capabilities. I highly recommend this app!

The Personalization Station
United States
5 months using the app
Edited January 17, 2019

Update January 2019: app is now working fine. Review 5 stars. At the moment all well. I Recommend giving it a try.

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Customer service is ok. App does what I need but when uploading photo to customize canvas store, 50% of the time it freezes and crashes. Also when using different variants, the pictures match on the first attempt when choosing the variants but then scramble and dont match what customer selects..

This could be a great app but still need debugging/ developing. Still on a trial, recorded a video with the issue but seller has not responded yet. Will look for other apps, as paying for this app if doesn't do the job is stupid.

Printed Goodies
Spain
5 months using the app
September 14, 2022

Great app. Generally, we promote our products to customers through images and videos, but this app allows us to implement "live viewing". Customers can customize the product as they wish while "seeing it in person".
I think it will have a very positive impact on the customer experience. And the online chat is very polite.
implementation was not too difficult.

I am kid
Japan
5 months using the app
December 18, 2020

Ich hatte bereits schon mehrere Apps ausprobiert für meine Produkt Optionen, aber musste letztendlich immer feststellen, dass die meisten Apps nicht bis zum Ende durchdacht sind und es immer einen Haken gab. Bei dieser App hier ist das nicht der Fall. Sie ist bis auf das letzte Detail perfekt angefertigt und erleichtert es uns enorm unseren Kunden die beste Personalisierung anzubieten. Verdiente 5 Sterne der App. Zum Kundenservice kann ich noch nicht viel zu sagen.

FAMILYCARTOONS
Germany
5 months using the app