Reviews (1,097)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

March 31, 2022

Many things become possible with Zepto PP and Customer Care is one of the best I ever faced. Always available and most of the problems and request have been fixed/satisfied fast. Congratulations on such a great team!

Oparty
Italy
5 months using the app
May 26, 2023

Very good customer support! Really happy with the help they give me. The inferface is meh, but good help!

Eelies Nederland
Netherlands
5 months using the app
February 13, 2022

Great app with amazing customer support!
I have a problem that I didn't know how to solve, and customer support helped me solve it with great patience

Assaty
Croatia
5 months using the app
March 16, 2021

Had some issues regarding installing the app but customer support solved the issue. If you have some problems, you can reach out to them and they will help you quickly. The app is great and one of the best apps for customizing product. i'll recommend it

Zaubermalerei.de
Germany
5 months using the app
October 26, 2021

We moved from another personalizer app that was clunky and updates could only really be done by a developer. We moved to Product Personalizer and we were really able to be self-sufficient. The support team was helpful in answering questions and helping us get live faster, much more responsive than our other teams. Also, they make it pretty easy for us to copy our existing configurations to different websites we have. So again, super easy!

Sophistiplate LLC
United States
5 months using the app
Edited July 18, 2021

Their support has been amazing, every time I reach out I receive quick answers and explanations! The live chat which they offer daily is an awesome feature and they have always have been able to thoroughly answer my questions.

MacAttackGear
United States
5 months using the app
September 16, 2022

I was able to quickly add my products and also add it to my packing slips without any hassle at all! You just have to copy and paste the code they create for you! Works in seconds. Love their customer support as well.

Bhaasha Basics
United States
5 months using the app
November 24, 2024

the guys of Zepto are very helpfull and frequently support me when customizing the app for our business needs.

Mijn winkel
Netherlands
November 6, 2019

This app is a really awesome piece of software for such a great price. We replaced a $600+ a month software with this app and find it to have many more features and is easier to use for our customers! They are also constantly adding new features, which is great. There can be a bit of a learning curve in setting up highly complex products with dependencies, but I have been able to make very customized products due to the feature set available. Highly recommend.

Caspari
United States
5 months using the app
November 23, 2024

The Zepto Product Personalizer App is super suitable for customized needs, and the customer service is very very good, i have many questions, and they are patient help solved all. Recommended!

Custom
China