Reviews (1,155)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

Edited February 5, 2019

Best choice if you need product customization. Very good support, prompt replies and will to help. Thank you.

ReatekPromo
Slovakia
8 months using the app
August 4, 2022

This is my second 5 star reviews. These guys are the best customer service is top notch I had a problem in setting up my personalization and Abdulah was very helpful and walk me through all the steps. Keep up with the good work guys.

Customized Deco
United States
7 months using the app
Edited February 23, 2022

Great app with much more customization and options than competing apps. Prompt and helpful customer service! The support team always replies promptly to help us make any changes.

Bordignon Stone
Canada
7 months using the app
June 29, 2022

App has really many features included. Many features can make things complicated but the support is great. They do want to match your requirements. Looking forward using it more and more!!!

eCARDILLY
Germany
7 months using the app
September 29, 2021

i used live chat and they were super helpful and resolved my issue. Very quick responses and solved my issue really quick

CaseCiity
Gibraltar
7 months using the app
December 4, 2021

I am happy with this app. There are a lot of functions and easy to use. And their customer service is great. Response fast and always fix the problems

ShineOn TW
Taiwan
7 months using the app
May 9, 2021

My site has a lot of custom code and I had an issue where the button wasn't showing up. These guys emailed me back within an hour and got everything fixed same day. App is working perfectly. Cool app. Would definitely recommend.

Family Inspire Gifts
United States
7 months using the app
July 26, 2022

This is such an amazing app, I am so pleased for all the help the support the guys have given me, I'm not very tech savy and they answered all my questions quickly and clearly. Sending me all the help I needed.
I have been using the free trail to get used to how it works but will be continuing using this app in my website. It's very user friendly - for us and the customers, 5 stars from me

bakestop
Australia
7 months using the app
July 2, 2021

I have inquired several times, and they always give me an accurate answer.
I have compared and contrasted it among similar apps, and it is the most lightweight and easy to understand app. Thank you for always answering my inquiries so quickly.

STAND IN CUSTOM SHOP
Japan
7 months using the app
Edited July 13, 2020

Great app, but the automatic installation didn't work for me. I looked around the FAQs, and I learned how to perform the manual install, which was absurdly easy. I recommend the developer make the manual install option more visible, so people like me would simply add the line of code to the website, instead of asking for the company to install it on our behalves.

In terms of the app - thank goodness you exist. It's a godsend.

Grand Engravings
United States
7 months using the app