Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.
Refine
-
By rating
I tried two other apps before landing on this product personalizer. Hands down the best of the 3 I tried! So much time and money wasted on the other two apps when I should have just started with this one. The customer service is amazing as well. Very responsive and always so friendly (even after my 10th email!). Setting up the conditional logic for some of my items took some time to get right, but once it was right...oh man did it work well and smooth!
I have tried all of the apps for customizable product options and this is by far the best one. It has a great combination of customizable features, the backend is pretty intuitive, and the customer service is really quick and helpful. Overall, I am really happy with this app and highly recommend it!
Customer service was great. They do their best to solve the issue, will recommend this app. Thank you guys!
Best support I've ever seen! Thanks to my friend Al Amin Khan. Helped us a lot, doing an excelent job
Overall I have had no glaring issues that have stopped me from using this app. So far everything seems to be working as it should and it integrates into the store very well. Their customer service is very good too so if there are issues they are there to help you solve them and find better ways to do things.
First of all, the service, their customer service is great and responsive.
Secondly this one app is really great for people who preview customization, although there are some features that need to be improved, they told me through customer service that it will be perfected in the next few months, which is really nice!
I also encountered a lot of problems in the process of using it, and they are patiently answering and solving them for me, which I think is invaluable
If you want to need a preview customization plugin now, it will be a good choice for you
Very good app, our customers love to personalize our products. It may take some effort to set everything up, but the support will be there to help you.
5 Stars!
Just awesome. Works great. Thanks a lot for a quick reply and perfect support!
I'm using this app for personalized greeting cards. I got stucked during the configuration for a few times because the product I was creating is a bit tricky. Luckily every time I reached to the support team, they responsed very quickly and all my problems were solved within minutes. I highly recommend this app. It would be more awesome if this app could deal with 3D models.
We tried a couple different configurator apps but we decided to stick with this one. Configuring it might be a little tough for beginners, however, they have great support and reply times. Price is very reasonable compared to other configurator apps, who don’t even reply to support tickets.