Reviews (1,097)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

October 23, 2020

the customer service is very competent and friendly. i can always rely on the customer service. the app runs flawlessly and at great conditions. i can only recommend it to everyone.The App is perfect for everyone who want to personalize Product. 5 STARS

NEON EVERGLOW
Germany
About 2 months using the app
May 18, 2020

This is a great app! Was a bit confused at the beginning as I'm new, but with they're customer service I had it down in no time! Thanks!

PicMePerfect
United States
About 2 months using the app
Edited August 10, 2021

Hi. Very good support service. They respond quickly and are able to perfectly understand your needs. I recommend it.

baluka mascotas
Spain
About 2 months using the app
October 16, 2021

The app is very well designed and easy to understand, and if you have any questions, the very friendly customer support will help you. All in all, a good app to recommend!

Oxavia
Germany
About 2 months using the app
Edited September 14, 2020

I've tried all apps for product customization and I can say Product Personalizer is the best! Super easy to work with! The support is very good, they are open to solve any problem even by accessing your account if you grant permission. The only improvement I would suggest is the response speed, now they had dealt issues in 36 to 48 hours. When they solve this issue I would rate Product Personalizer 5 stars.

Mostly Sunny Store
Croatia
About 2 months using the app
March 17, 2022

The app does exactly what I needed it to do and the customer service is great. I had a small issue contacted customer service and they were able to help resolve my issue.

Twisted Teddy Apparel
United States
About 2 months using the app
Edited November 27, 2022

Wonderful app and even better customer service. In this specific case, Imran helped us with advanced customization. I hope he gets promoted, hah. Thank you all!

swishv4
Latvia
About 2 months using the app
May 17, 2019

Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours. Great support!

LDN Neon Co
United Kingdom
About 2 months using the app
September 16, 2021

慣れるまで設定は難しかったですが、商品オプションの追加アプリをいくつか試した中で、最も良い仕様でした。不具合もありましたが、サポート対応が良く、最終的に問題なく使えました。Thank you so much!!

EARMIND
Japan
About 2 months using the app
July 22, 2022

Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.

Bling Discount
United States
About 2 months using the app