Reviews (1,187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

November 16, 2024

Great customer service. Even on the weekend. Perfect solution!

Dreambelt
Germany
13 days using the app
September 24, 2024

Perfect App. Perfect customer service! If we want to do some changes regarding styling and designing they are very helpful!

Great company and people to work with!

Eigen Fifa Kaart
Netherlands
Over 3 years using the app
January 1, 2025

Great Support and really good app. Highly recommend.

HEJ BØ
Germany
4 days using the app
December 11, 2024

Great app and more great support!

Coco & Cici
Netherlands
3 months using the app
October 6, 2024

I had a fantastic experience with the support team, especially with Rakib! They were prompt, knowledgeable, and incredibly helpful in resolving my issue. Their professionalism and dedication truly stand out. I appreciate the time they took to ensure I was satisfied with the solution. I highly recommend their service!

White Coat
Philippines
5 months using the app
December 19, 2024

perfect app perfect support. thank you

Ahlo
Portugal
9 days using the app
January 13, 2025

Zepto team helped me with everything i needed! Great support!!

Friendly Pins
Romania
1 day using the app
October 3, 2024

Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!

Snakehive UK
United Kingdom
Over 6 years using the app
October 8, 2024

“I can’t say enough about Rakib from Zepto Product Personalizer. He went above and beyond, spending hours with me to resolve my issues and patiently walking me through every step of the process. His dedication to making sure everything was working perfectly was truly impressive. This level of customer service is rare these days, and Rakib and the team at Zepto have consistently provided top-notch support on numerous occasions. If you’re looking for a company that genuinely cares about its customers, look no further. Thanks, Rakib and the Zepto team, for your outstanding help!”

The Tac Patch
United States
26 days using the app
October 7, 2024

Great app, fantastic customer service. Always have the answer any questions I have! Would highly recommend.

You Name It
United Kingdom
Over 1 year using the app