Reviews (1,063)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

July 10, 2024

There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive.
I really recomand it

Humor Jobs
Netherlands
12 days using the app
October 10, 2024

Third store I'm using Zepto Product Personalizer. Have tried a few others, but none of them meet my requirements, and their support is quick. Highly recommended.

SPEK EYEWEAR
South Africa
About 2 hours using the app
July 30, 2024

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Ms. Cole official
United States
12 months using the app
Zepto Apps replied July 31, 2024

Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.

August 30, 2024

This app is amazing. I've tried a few others and this is very user-friendly. Support is very responsive and helpful

Jammin Threads
United States
About 23 hours using the app
September 3, 2024

Highly recommended, works great!

yyingli
China
About 2 months using the app
August 21, 2024

I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help

BREDSY
United Kingdom
25 days using the app
Zepto Apps replied August 22, 2024

Thanks for your review. We did not find any query from you regarding the issue. Also shopify automatically charge when you do not uninstall the app after trial period. You can contact us at support@product-personalizer.zendesk.com

June 8, 2024

Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.

Scamper & Bark
United Kingdom
7 months using the app
October 3, 2024

Excellent features and support.

Curator
United States
8 days using the app
October 3, 2024

Incredible app. Just what I have been looking for. Special shout out to Muhtasim for helping me set up my products.

Rugs R Us
United Kingdom
About 3 hours using the app
September 8, 2024

Incredibly fast support! Thanks for the help

Hundinspiration
Sweden
6 days using the app