Reviews (1,192)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

January 3, 2022

To be honest I was extremely frustrated when I first set up as I had a lot of issues about how to set up the way I wanted and I am not tech savvy so I was really confused with the lingos etc. I contacted support team and emailed back and forth for a few times to the point where I was about to give up - but I am really short in time as my site is launching in 2 days and I don't want to search for a new app and start doing everything again. Thank you for the live support and Al Amin jumped in to help me and walked me through step by step and finally got this set up. So it was supposed to be a 1 star and now I would give a 5 stars.

Dear Cooper
Canada
4 months using the app
September 1, 2023

Great app meeting all our requirements.
Support is very helpful, needed help and advice, they answered in few hours each time.

Les espaces MEMORIA
Canada
4 months using the app
February 5, 2024

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

Taiga Coolers
United States
4 months using the app
July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Laurie Déco et lumières
France
4 months using the app
May 27, 2021

Support has been great to us with any issue or funky thing that may arise. Have a bit of patience with this app. It will perform perfect when set up correctly, but may take some time and a learning curve to get it to function properly. Once you set it up and learn what you're doing, you'll find it to be an easy app that uses simple conditional logic you're able to easily configure. Provides a great customer experience on the front end.

Imagine Pack
United States
4 months using the app
November 3, 2020

Great support team! They are always super helpful when I reach out. Their live chat is really convenient as well!

KINGS PRO
United States
4 months using the app
March 13, 2019

Great App. I am using this app on my two stores... really good for any custom product .................

AIRPLANE LOVER
United States
4 months using the app
February 22, 2022

Thank you very much for the customer support. They can help me with anything. I have created many custom products, each with their help. Thank you very much indeed. Please choose them, they won't let you down.

Neon Yard
China
4 months using the app
September 16, 2021

Shamsuddin Rony is the best and most patient person! I cant thank him enough for helping me sort out my website. My website wouldn't be half as good without all his help and guidence. Thank you!

Ludtwin&Co
United Kingdom
4 months using the app
Edited August 11, 2022

Such a good app for a reasonable price! The capabilities of the Product Personalizer are extensive and the support team (particularly Shamsuddin) are brilliant at replying promptly with comprehensive advice and support! You couldn’t ask for more really. Thanks for helping businesses like ours to provide a better service to our customers. I can’t believe I went this long without this app to be honest!

Taylor & Wild
United Kingdom
4 months using the app