Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

October 16, 2021

The app is very well designed and easy to understand, and if you have any questions, the very friendly customer support will help you. All in all, a good app to recommend!

Oxavia
Germany
About 2 months using the app
Edited September 14, 2020

I've tried all apps for product customization and I can say Product Personalizer is the best! Super easy to work with! The support is very good, they are open to solve any problem even by accessing your account if you grant permission. The only improvement I would suggest is the response speed, now they had dealt issues in 36 to 48 hours. When they solve this issue I would rate Product Personalizer 5 stars.

Mostly Sunny Store
Croatia
About 2 months using the app
March 17, 2022

The app does exactly what I needed it to do and the customer service is great. I had a small issue contacted customer service and they were able to help resolve my issue.

Twisted Teddy Apparel
United States
About 2 months using the app
Edited November 27, 2022

Wonderful app and even better customer service. In this specific case, Imran helped us with advanced customization. I hope he gets promoted, hah. Thank you all!

swishv4
Latvia
About 2 months using the app
May 17, 2019

Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours. Great support!

LDN Neon Co
United Kingdom
About 2 months using the app
September 16, 2021

慣れるまで設定は難しかったですが、商品オプションの追加アプリをいくつか試した中で、最も良い仕様でした。不具合もありましたが、サポート対応が良く、最終的に問題なく使えました。Thank you so much!!

EARMIND
Japan
About 2 months using the app
July 22, 2022

Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.

Bling Discount
United States
About 2 months using the app
June 14, 2023

Shahariare Rahaman explained everything to me in full detail A few times to help me. I was able to implement the app on my store flawlessly because of him. Thanks again.

Light Show HD
United States
About 2 months using the app
December 20, 2022

Great product and fantastic support. Highly reccommend this tool for personalization and tailored experience for your customers.

TreasureMemo
Ireland
About 2 months using the app
Edited April 5, 2023

Excellente application que j'utilise sur plusieurs de mes boutiques et comme d'hab elle est super !

Un immense merci à Shamsuddin Rony qui fait partie du support technique et qui est brillant dans son domaine, merci pour l'aide que vous m'avez apporté !

Blaze Original
France
About 2 months using the app