Reviews (1,155)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.

February 2, 2018

This app was exactly what I needed for website. We needed a app that would allow our customers to mock up their city jackets live with any city they enter. This was the perfect solution. They helped and fixed every issue we ran into with the app, so that it worked inline with our theme and expectations!

City Chapters
United States
About 2 years using the app
May 17, 2019

Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.

Quilted Koala
United States
About 2 years using the app
September 25, 2018

This app just keeps getting better and better. Loving the updated interface, conditional logic, and we're now taking advantage of the image upload feature, which I hope will be exciting for our customers too. Support is responsive and helpful. Highly recommend this app for any store offering personalized products!

Ballet Gift Shop
United States
About 2 years using the app
April 22, 2021

Applications full of bugs and non-existent support, this application will make you lose customers. If support responds within 1 week, you are lucky.

Nous-cartoon
France
Almost 2 years using the app
Zepto Apps replied April 22, 2021

Thanks for taking the time to review. We have replied to all of your tickets within one day. Here is our proof : https://prnt.sc/11vmo4v . If you need any help please contact support@productpersonalizer.com

February 7, 2023

Awesome Technical Support, i really recommend this app because if you have problems with the position of the Zepto App in your template, they can solve it and fast.

WellMed
United States
24 days using the app
July 2, 2023

The customer service is amazing! Went above and beyond to fix an issue I was having and responded with a solution so fast. Happy with the results!

Brave Kay Jewelers
Canada
24 days using the app
July 21, 2023

This app has a lot of options to choose from and the support team is great. I definitely recommend this app if you need to propose personalized products on your Shopify store.

FresaBanana
Spain
24 days using the app
July 4, 2017

This app does pretty much everything I need it to do and after some getting used to the interface it's fairly easy to use. Some hiccups here and there with renderings and sometimes slow to load but I am overall pretty happy with it.

Lakelifesigns
Canada
About 2 years using the app
Edited November 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

GetSetStyleMetro
Philippines
About 2 years using the app
November 20, 2021

Loving the app so far! It loads fast and does exactly what I need it to do. I've used custom CSS to make it fit with my site - the possibilities are endless! I've had a couple of minor issues but support was able to help me quickly and efficiently. Thank you :)

Minimo
United Kingdom
23 days using the app